Tag Archives: FCC

Why is ‘Juice Jacking’ Suddenly Back in the News?

April 14, 2023
38 Comments

KrebsOnSecurity received a nice bump in traffic this week thanks to tweets from the Federal Bureau of Investigation (FBI) and the Federal Communications Commission (FCC) about “juice jacking,” a term first coined here in 2011 to describe a potential threat of data theft when one plugs their mobile device into a public charging kiosk. It remains unclear what may have prompted the alerts, but the good news is that there are some fairly basic things you can do to avoid having to worry about juice jacking.

Why You Should Opt Out of Sharing Data With Your Mobile Provider

March 20, 2023
39 Comments

A new breach involving data from nine million AT&T customers is a fresh reminder that your mobile provider likely collects and shares a great deal of information about where you go and what you do with your mobile device — unless and until you affirmatively opt out of this data collection. Here’s a primer on why you might want to do that, and how.
Certain questions might be coming to mind right now, like “What the heck is CPNI?” And, ‘If it’s so ‘customer proprietary,’ why is AT&T sharing it with marketers?” Also maybe, “What can I do about it?” Read on for answers to all three questions.

Who’s Behind Monday’s 14-State 911 Outage?

September 29, 2020
44 Comments

Emergency 911 systems were down for more than an hour on Monday in towns and cities across 14 U.S. states. The outages led many news outlets to speculate the problem was related to Microsoft’s Azure web services platform, which also was struggling with a widespread outage at the time. However, multiple sources tell KrebsOnSecurity the 911 issues stemmed from some kind of technical snafu involving Intrado and Lumen, two companies that together handle 911 calls for a broad swath of the United States.

FCC Proposes to Fine Wireless Carriers $200M for Selling Customer Location Data

February 28, 2020
29 Comments

The U.S. Federal Communications Commission (FCC) today proposed fines of more than $200 million against the nation’s four largest wireless carriers for selling access to their customers’ location information without taking adequate precautions to prevent unauthorized access to that data. While the fines would be among the largest the FCC has ever levied, critics say the penalties don’t go far enough to deter wireless carriers from continuing to sell customer location data.

Lawmakers Prod FCC to Act on SIM Swapping

January 9, 2020
44 Comments

Crooks have stolen tens of millions of dollars and other valuable commodities from thousands of consumers via “SIM swapping,” a particularly invasive form of fraud that involves tricking a target’s mobile carrier into transferring someone’s wireless service to a device they control. But the U.S. Federal Communications Commission (FCC), the entity responsible for overseeing wireless industry practices, has so far remained largely silent on the matter. Now, a cadre of Senate lawmakers is demanding to know what, if anything, the agency might be doing to track and combat SIM swapping.

Why Is Your Location Data No Longer Private?

May 26, 2018
82 Comments

The past month has seen one blockbuster revelation after another about how our mobile phone and broadband providers have been leaking highly sensitive customer information, including real-time location data and customer account details. In the wake of these consumer privacy debacles, many are left wondering who’s responsible for policing these industries? How exactly did we get to this point? What prospects are there for changes to address this national privacy crisis at the legislative and regulatory levels? These are some of the questions we’ll explore in this article.

Senator Prods Federal Agencies on IoT Mess

October 25, 2016
91 Comments

The co-founder of the newly launched Senate Cybersecurity Caucus is pushing federal agencies for possible solutions and responses to the security threat from insecure “Internet of Things” (IoT) devices, such as the network of hacked security cameras and digital video recorders that were reportedly used to help bring about last Friday’s major Internet outages.

FCC Fines Cox $595K Over Lizard Squad Hack

November 6, 2015
35 Comments

In September 2014, I penned a column called “We Take Your Privacy and Security. Seriously.” It recounted my experience receiving notice from my former Internet service provider — Cox Communications — that a customer service employee had been tricked into giving away my personal information to hackers. This week, the Federal Communications Commission (FCC) fined Cox $595,000 for the incident that affected me and 60 other customers.

SWATting Incidents Tied to ID Theft Sites?

April 17, 2013
31 Comments

Many readers have been asking for an update on the “SWATting” incident at my home last month, in which someone claiming to be me called in a phony home invasion in progress at my address, prompting a heavily armed police response. There are two incremental developments on this story. The first is I’ve learned more about how the hoax was perpetrated. The second is that new evidence suggests that the same party or parties responsible also have been SWATting Hollywood celebrities and posting their personal information on site called exposed.re.