From: customercare@Soap.com To: Subject: An Important Message Regarding Your Account Date: Sun, 10 Nov 2013 09:43:10 -0500 Hello , This is an important message from Soap.com At Soap.com we take your security and privacy very seriously. As part of our routine monitoring, we discovered a list of email address and password sets posted online. While the list was not Soap.com-related, we know that many customers reuse their passwords on several websites. We believe your email address and password set was on that list. So we have taken the precaution of resetting your Soap.com password. We apologize for any inconvenience this has caused but felt that it was necessary to help protect you and your Soap account. To regain access to your Soap customer account: 1. Go to Soap.com and click the "Your Account" link at the top of our website. 2. Click the link that says "Forgot your password?" 3. Follow the instructions to set a new password for your account. Please choose a new password and do not use the same password you used with us previously. We also highly recommend that you chose a password that you are not using on any other sites. If you have any additional questions or concerns, please feel free to contact our friendly customer care team at 1.800.762.7123 or CustomerCare@Soap.com. We’re here for you 24 hours a day, 7 days a week. Sincerely, CustomerCareTeam Soap.com, a Familyhood site