The U.S. Social Security Administration will soon require Americans to use stronger authentication when accessing their accounts at ssa.gov. As part of the change, SSA will require all users to enter a username and password in addition to a one-time security code sent their email or phone. In this post, we’ll parse this a bit more and look at some additional security options for SSA users.
The SSA recently updated its portal with the following message:

The Social Security Administration’s message to Americans regarding the new login
changes coming in July 2017.
I read that to mean even though an email address is required to sign up at ssa.gov, the SSA also is treating email as a second authentication factor. But the above statement seemed open to interpretation, so I put my questions to the SSA: Here’s what SSA’s press office came back with:
“Beginning June 10, 2017, we will require all my Social Security account holders (both new and returning) to use a stronger authentication method to create an account or access their account. In addition to entering the username and password, people must select either of the following options to receive a one-time use security code:
A text message; or
An email.During registration and each subsequent login, customers will receive a new, one-time use security code by text message or email – depending on their choice.
The combination of the username, password, and one-time use security code will provide access to their personal my Social Security account.”
ANALYSIS
The idea that one can reset the password using the same email account that will receive the one-time code seems to lessen the value of this requirement as a security measure.
Notice the SSA isn’t referring to its new security scheme as “two-factor authentication,” which requires the user to supply something he knows and something he is or has. Continue reading →