February 11, 2010

If you use Windows XP and haven’t yet updated your system with the applicable security updates that Microsoft issued Tuesday, you might want to hold off for a bit. Turns out, a non-trivial number of XP users are reporting that their systems suffer from the dreaded Blue Screen of Death (BSoD) and fall into an interminable reboot loop after installing the latest batch of patches from Redmond.

The problem seems to be affecting only some XP systems. This thread on a Microsoft.com answers forum seems to include a fix that works. However, the fix requires users to have their XP install CD handy (in a practice that should be outlawed, many computer makers get away with shipping systems without an install/reinstall disc)

According to the support forum threads I’ve seen on this, affected users noticed the problem on the reboot following the installation of Tuesday’s patch batch. The folks who complained of the bootup problem said the BSOD error page is accompanied by the message “PAGE_FAULT_IN_NONPAGED_AREA”.

If you’re experiencing the above-described problems after installing Tuesday’s bundle of updates, follow these steps, which a number of affected users have said seem to fix the problem:

1. Boot from your Windows XP CD or DVD and start the recovery console (see this link on how to use recovery console)

Once you are in the Repair Screen..

2. Type this command: CHDIR $NtUninstallKB977165$\spuninst

3. Type this command: BATCH spuninst.txt

4. Type this command: systemroot

5. When complete, type this command: exit

Unfortunately, there is an entire subset of users who might be in for a whole mess more work to fix this kind of problem: Netbook users. One of the things that makes netbooks so light and small is that they do not have optical (CD/DVD-ROM) drives. If you’re a netbook user who has this problem AND a copy of a Windows XP install CD handy and a computer with a CD drive, you may still be able to rescue your system by building a custom XP install/bootup disc on a USB drive.

If all of that sounds like too much work, home users are eligible for no-charge support by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada. Microsoft says there is no-charge for support calls that are associated with security updates.

Update, 8:34 a.m. ET: Based on a review of various help forums discussing this problem, it appears that the problematic update is KB977165 (MS010–15:Vulnerabilities in Windows kernel could allow elevation of privilege”). Note that systems experiencing a BSoD may do so or hang in Safe Mode when loading the system driver “mups.sys”.

The help instructions above have been modified to specify the removal of just this one patch. A previous version of this blog post included instructions for removing all of the patches Microsoft shipped for XP systems on Tuesday.

Update, Feb. 12, 10:09 a.m. ET: Microsoft has a blog post up acknowledging this problem, saying that it stopped shipping the problematic update via Windows Update as soon as it recognized the issue. Redmond says it is still investigating the cause of the conflict. Microsoft notes that in lieu of applying the patch, XP users can use Microsoft’s click+install “Fix it” tool, which disables the vulnerable Windows component. That workaround is available here.

144 thoughts on “New Patches Cause BSoD for Some Windows XP Users

  1. JohnSolomons

    I just read this article then clicked on the link to read about installing Windows from a USB drive. My computer briefly locked up then rebooted. I think the site at the link might be infected. Can you check this out? I am not using the computer while I do some research from another computer. This is the link that caused a problem, it is from your article: DO NOT CLICK ON THIS LINK!!!!

  2. Pingback: J a m o B l o g » Blog Archive » Blue Screen Of Death - MS10-015

  3. Pingback: Microsoft: Got Bluescreen? Check for Rootkits — Krebs on Security

  4. Greg

    Lovely, I just spent all day reinstalling a customer’s system because its hard drive “went bad” for no reason. Thanks Microsoft.

  5. Anthony

    Thanks for the info! The orignal steps posted at the top works perfectly on a Dell Vostro 200 XPSP3 with the same issue. There was the same stop code but no reference to a PAGE_FAULT_IN_NONPAGED_AREA though. This is probably because detail errors are off or something. Be sure to disable Automatic Updates as soon as you reboot because the first thing this one did was re-install the already downloaded update again!! Good thing this is easy to fix! Thanks again for the post.

  6. Pingback: Security patch results in BSOD, stops Windows from booting at ITSecurity



  8. Pingback: Windows Updates Cause BSOD on XP Systems « ITSecurity

  9. Pingback: Windows Update – BSOD « Marcus’ Tech News Blog

  10. dina

    The most reliable work on the Internet!

    This work – work on the Internet. With it the unexperienced user will consult even. It is the MOST RELIABLE way well to earn from any other variants offered on sites. Why the reliable? Yes because‚ having read it to the end (do not regret 5 minutes!!!)‚ you will understand‚ in what SENSE of action of the given system and, accordingly, real earnings that it not next «deceit»‚ and system which really WORKS!!! For good money reception, of course, it is necessary to work well how to be told‚ free cheese only in a mousetrap‚ but all your work will be is made without leaving the house‚ is exclusive behind the computer.
    I offer you system about which and itself first was sceptical. However‚ in difference from many similar offers‚ it WORKS!!! Everything written more low‚ I the same as also you once read for the first time‚ but all having considered‚ I have made a choice and here, as you can see, I am engaged in it.
    For undertaking of your “business” you will need to spend only 7 dollar. Believe‚ it not «deceit»‚ and these 7 dollar will not go to my pocket or a pocket developer the given system. Why? You will understand‚ having read the given information up to the end.
    Whether you if someone tells will believe‚ what it is possible to earn some thousand dollars for 3-4 weeks at an investment of all 7 dollar? At once I warn‚ your income depends on your efforts and time spent by you! Certainly‚ I do not promise to you that dollars will fall down at once on you a rain‚ at first you will earn on 4-10 dollar a day‚ and can and in a week. But here the main diligence and diligence‚ and then – PATIENCE‚ and already same 4 dollar you will earn not for a week‚ and it is possible to tell for FEW SECONDS! And in a week at you it will already turn out 3-5 thousand!!! Probably and it is more‚ once again I repeat that it will depend on your diligence and spent time.
    That is primary from you it is required‚ so it: to create a purse in payment system Liberty reserve (as it to make‚ it is painted in the instruction more low). To fill up a purse on 7 dollar. Then to list on on seven purses (their numbers are specified in the instruction more low). I assure you‚ these 7 dollar you precisely in any way do not lose‚ because they to you to return‚ and even to hundred‚ in thousand times more‚ YOU are convinced Of IT‚ when will understand SENSE of the GIVEN SYSTEM of earnings‚ having read the given information up to the end. I warn‚ money at you will appear not in the first put‚ and can at all in the second and not in the third. But it is not necessary to lower hands since 7 dollar you already will lose yours (as you will suspect that moment)‚ simply operate with accuracy under the instruction and all will turn out‚ I promise to you! I at this stage too have faced it when has given 7 dollar‚ did all with accuracy as is told in the instruction‚ and any money to me did not come. But I especially was not upset‚ because initially suspected that it «deceit»‚ means itself and is guilty. But only in couple of weeks I have found out the first (the truth‚ at first insignificant) receipts on my purse. It was 4 dollar. Well‚ has calmed myself that I at least not 7 dollar have lost‚ and to 4 me though have returned. Well through a week has once again looked in a purse‚ expected there to see at least next 4 dollar‚ but my surprise when I have found out that in me in a purse 220 dollar was great! These are mine 7 dollar have returned to me in **** the multiple size!!!! I at first have thought that it is any error that all this purse in general a lie and money in it artificial. But it was convinced of the return when held this money which has been removed from a purse‚ already cash. And with each week the sum of a purse increased in a geometrical progression!! Why? You will understand‚ having read the information up to the end.

    And now I will tell to you how it works and‚ the most important thing‚ why? I promise to you that if you in accuracy will observe more low listed instructions you will start to receive much more money‚ than you thought‚ without applying on it special efforts. Follow the instruction‚ and money will start to arrive on your purse. And‚ the most important thing that illegal in it is not present anything! All Legally. An abstract mathematics. And your contribution makes only 7 dollar. You than do not risk‚ but it works and works SUCCESSFULLY!
    And so that you should make:
    1 STEP: to Come on system Liberty site reserve to the address http://www.libertyreserve.com Familiarize with the given system and as it works.
    – be registered! Registration in system liberty reserve will occupy what that time, read reports of information., and also observe registration rules.
    Further it is necessary to fill up the account on 7 dollar. Before it read with ways of replenishment: http://www.libertyreserve.com “ways of input usd”. To fill up the account‚ choose any way of replenishment offered by system convenient for you. (For me, for example, the most convenient way is purse replenishment through terminals‚ I think‚ now in any city they are. Now it is necessary to translate on 1 dollar on each of more low listed purses‚ At transfer of money to each of purses‚ in the field it is NECESSARY to write “Note” «I ask to enter me in the list liberty reserve» (without inverted commas) and then network moderators will include you in system.

    1. U7627633
    2. U0727036
    3. U5486455
    4. U2507267
    5. U9257038
    6. U9339021
    7. U5611219
    – Now ATTENTION! Delete from this list the FIRST (TOP) purse and move on its place a purse‚ which at number 2. Then the THIRD – to the place of the second‚ the FOURTH – to the place of the third . Under figure 7 now it is empty. Enter there number of the purse!
    – I repeat‚ you necessarily should send on each of 7 purses on 1 dollar‚ differently network moderators liberty reserve you simply not will are included in system.
    – Now the most important thing. Given article (already with number of your purse in 7th line) needs to be placed on various sites‚ forums etc. the Primary goal – to find new clients‚ but already for itself. That your income was essential‚ it is necessary to place given article at not less than 200 forums‚ news lines and work sites.Than it is more – that above your income. Placing of this article at 200 forums guarantees to you the income of $3000 in a current of two months. It is a minimum! It is more than placings – more income, thus, in a geometrical progression‚ it is already necessary for YOU!!!
    A little bit I will explain‚ as well as why you in any case win‚ and the 7 dollar can precisely return! We will tell‚ from 200 placings I will receive only 5 answers. I.e. it is 5 people will become interested in this announcement and will send on 1 dollar on purses. My number of a purse is in announcements of these people on 7 positions‚ therefore I will earn 5 dollar. (Very small sum). Now these 5 people do 200 placings of the given announcement (my purse already on 6th position since they have moved the list for the line upwards and on 7th position the purses have entered). And only on 5 people answer that first 5‚ it already 25 dollar. Further these do 25 people on 200 placings (with my purse on 5th position) and only 5 answer‚ my income already 125 dollar. Now these 125 people‚ having placed and having received only 5 answers‚ give to me 625 dollar. Further‚ these do 625 people also on 200 placings and even if it will be answered only with 5 people‚ I already from it have 3125 dollar. Further‚ these 3125 people will make 200 placings‚ and it will be answered only with five I already receive 15625 dollar (my purse on 2nd positions). Now these will make 15625 people even on 200 placings and it are answered with 5 persons‚ it is 78125 dollar! Impressive figure‚ whether not so? If do not trust‚ count all it on the calculator! And such here the figure at you will turn out even in the event that will answer on 5 persons‚ and if on 10? Represent‚ how it will increase?!! You think‚ what people will not answer such announcement? And think that THOUSAND people from every corner of the globe join the Internet and read these articles every day the same as also you now read this! So the quantity of new users will grow still for a long time. Already on some sites there are articles of this kind. And it means that the given SYSTEM WORKS!!!
    When you already will be on 1st position‚ and then and at all take off from the list‚ it will be necessary to send again on the data of 7 purses 7 dollar again to appear on 7th line (all to make‚ as well as did in the beginning with moving of purses on a line above). I think already now these 7 dollar will not be for you the big money with your income!!!

    One more moment: Some people have started to write that already tested in this kind of earnings and receipts was a little‚ or was not in general‚ asserting that forums dazzle with announcements with their articles. It not so! It is the most effective and reliable system for today. The participant earns nothing only in 2-uh cases: 1) If he has sent article less‚ than on 50 forums; 2) If it is dishonest.
    If YOU do not list on 1 dollar on 7 purses‚ you simply WILL not be included in system libertyreserve the purses‚ accordingly on the purse you do not receive any receipts.

    The same will occur‚ if will start to subtilize and enter the purses. Because to deceive system of registration of the list liberty reserve purses it is impossible‚ and it is not favourable. Each computer has a name‚ each person has nameplate data‚ and at purse installation the computer name is fixed. Believe to me that inventors of system HAVE considered ALL! So at fair participants no problems will exist.

    Still I will tell about some nuances of placing of article on sites.
    – We open a search engine ‚ Google.com‚ yahoo.com etc.)
    – We write in a line of search a phrase «work to add vacancy» (without inverted commas)
    It is possible simply “work”‚ and there already on a site will find «to add vacancy»
    – Thousand pages references on which result on millions various sites and the forums devoted to a theme “work” will open. Be not frightened‚ if on a site where you have wanted to place the announcement‚ already there are similar. It once again confirms that the given system works!
    – Enter into fields the data. It is possible to bring them the same as they are brought for this article. Vacancy placing – specify: other fields of activity‚ an information technology or the Internet. A period of storage – on all 30 days. If want really big the income then put a period of storage 1 (or 3) day and send the given announcement everyone 1 (or 3) day then you will have many clients to whom you will send this file.
    – One nuance concerning a field a city. You should choose ALL cities one after another‚ since the letter And and finishing J.Vy’s letter should publish announcements for EACH city. Is better‚ if you make it in one day (it will occupy 2-3 hours since sending announcements on each city‚ you will need to change only a city‚ all other data will remain) then it will be possible to forget about this site for a while‚ and then again to repeat. What for it is necessary to fill all cities. It is checked already up that when the person searches for work and comes on this site‚ he chooses the reference search of vacancies‚ there it is usually necessary to fill a field a city and if you publish article only for one city people from other cities never will see your announcement. For this reason the announcement needs to be placed for each city separately. It considerably will increase quantity of your clients and, accordingly, size of your income.

    Here now you are completely acquainted with all nuances of the given system. I hope‚ the SENSE of its action to you is clear?

  11. Pingback: Windows, tappato il buco quasi maggiorenne

  12. Pingback: BSOD Error (Blue Screen of Death)

Comments are closed.