Krebs on Security

Sally Beauty Confirms Card Data Breach

March 17, 2014

Nationwide cosmetics and beauty retailer Sally Beauty today confirmed that hackers had broken into its networks and stolen credit card data from stores. The admission comes nearly two weeks after KrebsOnSecurity first reported that the company had likely been compromised by the same criminal hacking gang that stole 40 million credit and debit cards from Target.

The advertisement run by thieves who stole the Sally Beauty card data.

Previously, Denton, Texas-based Sally Beauty had confirmed a breach, but said it had no evidence that card data was stolen in the break-in. But in a statement issued Monday morning, the company acknowledged it has now discovered evidence that “fewer than 25,000 records containing card present (track 2) payment card data have been illegally accessed on our systems and we believe have been removed.” Their statement continues:

“As experience has shown in prior data security incidents at other companies, it is difficult to ascertain with certainty the scope of a data security breach/incident prior to the completion of a comprehensive forensic investigation. As a result, we will not speculate as to the scope or nature of the data security incident.”

“We take this criminal activity very seriously. We continue to work diligently with Verizon on this investigation and are taking necessary actions and precautions to mitigate and remediate the issues caused by this security incident. In addition, we are working with the United States Secret Service on their preliminary investigation into the matter.”

On Mar. 5, this blog reported that hackers appeared to have broken into Sally Beauty’s network and stolen at least 282,000 cards from the retailer. That conclusion stemmed from purchases made by several banks at an archipelago of fraud sites that have been selling cards stolen in the Target breach. The first new batch of non-Target cards sold by this fraud network — a group of cards marketed under the label “Desert Strike” — all were found by three different financial institutions to have been recently used at Sally Beauty stores nationwide.

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The Long Tail of ColdFusion Fail

March 17, 2014

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Earlier this month, I published a story about a criminal hacking gang using Adobe ColdFusion vulnerabilities to build a botnet of hacked e-commerce sites that were milked for customer credit card data. Today’s post examines the impact that this botnet has had on several businesses, as well as the important and costly lessons these companies learned from the intrusions.

Last Tuesday’s story looked at two victims; the jam and jelly maker Smucker’s, and SecurePay, a credit card processor based in Georgia. Most of the companies contacted for this story did not respond to requests for comment. The few business listed that did respond had remarkably similar stories to tell about the ordeal of trying to keep their businesses up and running in the face of such intrusions. Each of them learned important lessons that any small online business would be wise to heed going forward.

The two companies that agreed to talk with me were both lighting firms, and both first learned of their site compromises after the credit card firm Discover alerted their card processors to a pattern of fraudulent activity on cards that were recently used at the stores.

Elightbulbs.com, a Maple Grove, Minn. based company that sells lighting products, was among those listed in the ColdFusion botnet panel. Elightbulbs.com Vice President Paul McLellan said he first learned of the breach on Nov. 7, 2013 from his company’s processor — Heartland Payment Systems.

McLellan said the unpatched ColdFusion vulnerabilities on the company’s site was certainly a glaring oversight. But he said he’s frustrated that his company was paying a third-party security compliance firm upwards of $6,000 a year to test Elightbulbs.com for vulnerabilities and that the firm also missed the ColdFusion flaws.

“Shortly before we were told by Heartland, we paid $6,000 a year for a company to brutalize our server, for protection and peace of mind,” McLellan said. “Turns out this flaw had existed for two years and they never saw it.

McLellan said the company received a visit from the FBI last year, and the agent said the group responsible for hitting Elightbulbs had compromised much more high-profile targets.

“The FBI investigator said, ‘Hey, don’t beat yourself up. We’ve got credit card processors and government institutions that run ColdFusion who were breached, this is small potatoes’,” McLellan said. “That was a small consolation.”

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Blogs of War: Don’t Be Cannon Fodder

March 13, 2014

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On Wednesday, KrebsOnSecurity was hit with a fairly large attack which leveraged a feature in more than 42,000 blogs running the popular WordPress content management system (this blog runs on WordPress). This post is an effort to spread the word to other WordPress users to ensure their blogs aren’t used in attacks going forward.

At issue is the “pingback” function, a feature built into WordPress and plenty of other CMS tools that is designed to notify (or ping) a site that you linked to their content. Unfortunately, like most things useful on the Web, the parasites and lowlifes of the world are turning pingbacks into a feature to be disabled, lest it be used to attack others.

And that is exactly what’s going on. Earlier this week, Web site security firm Sucuri Security warned that it has seen attackers abusing the pingback function built into more than 160,000 WordPress blogs to launch crippling attacks against other sites.

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NoMoreRack.com Probes Possible Card Breach

March 12, 2014

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For the second time since Aug. 2013, online retailer NoMoreRack.com has hired a computer forensics team after being notified by Discover about a potential breach of customer card data, KrebsOnSecurity has learned.

Over the past several weeks, a number of banks have shared information with this reporter indicating that they are seeing fraud on cards that were all recently used by nomorerack.com customers. Turns out, nomorerack.com has heard this as well, and for the second time in the last seven months has called in outside investigators to check for signs of a digital break-in.

Vishal Agarwal, director of business development for the New York City-based online retailer, said the company was first approached by Discover Card back in August 2013, when the card association said it had isolated nomorerack.com as a likely point-of-compromise.

“They requested then that we go through a forensics audit, and we did that late October by engaging with Trustwave,” Agarwal said. “Trustwave came out with a report at end of October saying there was no clear cut evidence that our systems had been compromised. There were a few minor bugs reported, but not conclusive evidence of anything that caused a leakage in our systems.”

Then, just last month, NoMoreRack heard once again from Discover, which said that between Nov. 1, 2013 and Jan. 15, 2014, the company had determined there were more incidents of fraud tied to cards that were all used at the company’s online store.

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Adobe, Microsoft Push Security Updates

March 11, 2014

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Adobe and Microsoft today each released software updates to fix serious security flaws in their products. Adobe pushed an update that plugs a pair of holes in its Flash Player software. Microsoft issued five updates, including one that addresses a zero-day vulnerability in Internet Explorer that attackers have been exploiting of late.

Microsoft’s five bulletins address 23 distinct security weaknesses in Microsoft Windows, Internet Explorer and Silverlight. The Internet Explorer patch is rated critical for virtually all supported versions of IE, and plugs at least 18 security holes, including a severe weakness in IE 9 and 10 that is already being exploited in targeted attacks.

Microsoft notes that the exploits targeting the IE bug seen so far appear to perform a check for the presence of Microsoft’s Enhanced Mitigation Experience Toolkit (EMET); according to Microsoft, the exploits fail to proceed if EMET is detected. I’ve recommended EMET on several occasions, and would encourage any Windows users who haven’t yet deployed this tool to spend a few minutes reading this post and consider taking advantage of it to further harden their systems. The latest version — 4.1 — is available at this link and requires Microsoft’s .NET Framework 4 platform. For those of you who don’t mind beta-testing software, Microsoft has released a preview version of the next generation of EMET — EMET 5.0 Technical Preview.

This month’s updates include a fix for another dangerous bug — deep within the operating system on just about every major version of Windows — that also was publicly disclosed prior to today’s patches. Microsoft’s Technet Blog has more details on these and other bulletins released today.

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KrebsOnSecurity.com Wins Awards

March 11, 2014

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In February, this blog and its author were recognized for three separate awards. At the RSA Security conference in San Francisco, KrebsOnSecurity.com was voted the “Most Educational Security Blog” at the Security Bloggers Meetup (for the second year in a row). The judges at the meetup also gave KrebsOnSecurity.com the honor of the “Best Blog Post of the Year,” for my reporting on the Adobe breach.

Separately, I am honored to have received the Mary Litynsky Award for Protecting the Online Community, a lifetime achievement recognition given by the Messaging, Malware and Mobile Anti-Abuse Working Group. M3AAWG’s announcement about the award is here. Past recipients of this award are listed here.

Experian Lapse Allowed ID Theft Service Access to 200 Million Consumer Records

March 10, 2014

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In October 2013, KrebsOnSecurity published an exclusive story detailing how a Vietnamese man running an online identity theft service bought personal and financial records on Americans directly from a company owned by Experian, one of the three major U.S. credit bureaus. Today’s story looks deeper at the damage wrought in this colossal misstep by one of the nation’s largest data brokers.

Vietnamese national Hieu Minh Ngo pleaded guilty last week to running the ID theft service Superget.info.

Last week, Hieu Minh Ngo, a 24-year-old Vietnamese national, pleaded guilty to running an identity theft service out of his home in Vietnam. Ngo was arrested last year in Guam by U.S. Secret Service agents after he was lured into visiting the U.S. territory to consummate a business deal with a man he believed could deliver huge volumes of consumers’ personal and financial data for resale.

But according to prosecutors, Ngo had already struck deals with one of the world’s biggest data brokers: Experian. Court records just released last week show that Ngo tricked an Experian subsidiary into giving him direct access to personal and financial data on more than 200 million Americans.

HIEU KNOWS YOUR SECRETS?

As I reported last year, the data was not obtained directly from Experian, but rather via Columbus, Ohio-based US Info Search. US Info Search had a contractual agreement with a California company named Court Ventures, whereby customers of Court Ventures had access to the US Info Search data as well as Court Ventures’ data, and vice versa.

Posing as a private investigator operating out of Singapore, Ngo contracted with Court Ventures, paying for his access to consumer records via regular cash wire transfers from a bank in Singapore. Through that contract, Ngo was able to make available to his clients access to the US Info Search database containing Social Security, date of birth and other records on more than 200 million Americans.

Experian came into the picture in March 2012, when it purchased Court Ventures (along with all of its customers — including Mr. Ngo). For almost ten months after Experian completed that acquisition, Ngo continued siphoning consumer data and making his wire transfers.

Until last week, the government had shared few details about the scope and the size of the data breach, such as how many Americans may have been targeted by thieves using Ngo’s identity theft service. According to a transcript of Ngo’s guilty plea proceedings obtained by KrebsOnSecurity, Ngo’s ID theft business attracted more than 1,300 customers who paid at least $1.9 million between 2007 and Feb. 2013 to look up Social Security numbers, dates of birth, addresses, previous addresses, phone numbers, email addresses and other sensitive data.

The government alleges that the service’s customers used the information for a variety of fraud schemes, including filing fraudulent tax returns on Americans, and opening new lines of credit and racking up huge bills in the names of unsuspecting victims. The transcript shows government investigators found that over an 18-month period ending Feb. 2013, Ngo’s customers made approximately 3.1 million queries on Americans.

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Sally Beauty Hit By Credit Card Breach

March 5, 2014

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Nationwide beauty products chain Sally Beauty appears to be the latest victim of a breach targeting their payment systems in stores, according to both sources in the banking industry and new raw data from underground cybercrime shops that traffic in stolen credit and debit cards.

On March 2, a fresh batch of 282,000 stolen credit and debit cards went on sale in a popular underground crime store. Three different banks contacted by KrebsOnSecurity made targeted purchases from this store, buying back cards they had previously issued to customers.

The card shop Rescator advertising a new batch of cards. 15 cards purchased by banks from this batch all were found to have been recently used at Sally Beauty stores.

The banks each then sought to determine whether all of the cards they bought had been used at the same merchant over the same time period. This test, known as “common point of purchase” or CPP, is the core means by which financial institutions determine the source of a card breach.

Each bank independently reported that all of the cards (15 in total) had been used within the last ten days at Sally Beauty locations across the United States. Denton, Texas-based Sally Beauty maintains some 2,600 stores, and the company has stores in every U.S. state.

Asked about the banks’ findings, Sally Beauty spokeswoman Karen Fugate said the company recently detected an intrusion into its network, but that neither the company’s information technology experts nor an outside forensics firm could find evidence that customer card data had been stolen from the company’s systems.

Fugate said Sally Beauty uses an intrusion detection product called Tripwire, and that a couple of weeks ago — around Feb. 24 — Tripwire detected activity. Unlike other products that try to detect intrusions based on odd or anomalous network traffic, Tripwire fires off alerts if it detects that certain key system files have been modified.

In response to the Tripwire alert, Fugate said, the company’s information technology department “shut down all external communications” and began an investigation. That included bringing in Verizon Enterprise Solutions, a company often hired to help businesses respond to cyber intrusions.

“Since [Verizon’s] involvement, which has included a deconstruction of the methods used, an examination of network traffic, all our logs and all potentially accessed servers, we found no evidence that any data got out of our stores,” Fugate said. “But our investigation continues, of course with their assistance.”

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Thieves Jam Up Smucker’s, Card Processor

March 4, 2014

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Jam and jelly maker Smucker’s last week shuttered its online store, notifying visitors that the site was being retooled because of a security breach that jeopardized customers’ credit card data. Closer examination of the attack suggests that the company was but one of several dozen firms — including at least one credit card processor — hacked last year by the same criminal gang that infiltrated some of the world’s biggest data brokers.

Smucker’s alerts Website visitors.

As Smucker’s referenced in its FAQ about the breach, the malware that hit this company’s site behaves much like a banking Trojan does on PCs, except it’s designed to steal data from Web server applications.

PC Trojans like ZeuS, for example, siphon information using two major techniques: snarfing passwords stored in the browser, and conducting “form grabbing” — capturing any data entered into a form field in the browser before it can be encrypted in the Web session and sent to whatever site the victim is visiting.

The malware that tore into the Smucker’s site behaved similarly, ripping out form data submitted by visitors — including names, addresses, phone numbers, credit card numbers and card verification code — as customers were submitting the data during the online checkout process.

What’s interesting about this attack is that it drives home one important point about malware’s role in subverting secure connections: Whether resident on a Web server or on an end-user computer, if either endpoint is compromised, it’s ‘game over’ for the security of that Web session. With Zeus, it’s all about surveillance on the client side pre-encryption, whereas what the bad guys are doing with these Web site attacks involves sucking down customer data post- or pre-encryption (depending on whether the data was incoming or outgoing).

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Illinois Bank: Use Cash for Chicago Taxis

March 3, 2014

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First American Bank in Illinois is urging residents and tourists alike to avoid paying for cab rides in Chicago with credit or debit cards, warning that an ongoing data breach seems to be connected with card processing systems used by a large number of taxis in the Windy City.

The notice that First American sent to customers on Friday.

In an unusually blunt and public statement sent to customers on Friday, Elk Grove, Ill.-based First American Bank said, “We are advising you not to use your First American Bank debit cards (or any other cards) in local taxis.” The message, penned by the bank’s chairman Tom Wells, continued:

“We have become aware of a data breach that occurs when a card is used in Chicago taxis, including American United, Checker, Yellow, and Blue Diamond and others that utilize Taxi Affiliation Services and Dispatch Taxi to process card transactions.”

“We have reported the breach to MasterCard® and have kept them apprised of details as they’ve developed. We have also made repeated attempts to deal directly with Banc of America Merchant Services and Bank of America, the payment processors for the taxis, to discontinue payment processing for the companies suffering this compromise until its source is discovered and remediated. These companies have not shared information about their actions and appear to not have stopped the breach.”

Bank of America, in a written statement, declined to discuss the matter, saying BofA “cannot discuss specific client matters.” Neither Taxi Affiliation Services nor Dispatch Taxi returned messages seeking comment.

Christi Childers, associate general counsel and compliance officer at First American Bank, said the bank made the decision to issue the warning about 18 days after being alerted to a pattern of fraud on cards that were all previously used at taxis in Chicago. The bank, which only issues MasterCard debit cards, has begun canceling cards used in Chicago taxis, and has already reissued 220 cards related to the fraud pattern. So far, the bank has seen more than 466 suspicious charges totaling more than $62,000 subsequent to those cards being used in Chicago taxis.

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