Posts Tagged: Foregenix


24
Jul 18

Hackers Breached Virginia Bank Twice in Eight Months, Stole $2.4M

Hackers used phishing emails to break into a Virginia bank in two separate cyber intrusions over an eight-month period, making off with more than $2.4 million total. Now the financial institution is suing its insurance provider for refusing to fully cover the losses.

According to a lawsuit filed last month in the Western District of Virginia, the first heist took place in late May 2016, after an employee at The National Bank of Blacksburg fell victim to a targeted phishing email.

Photo copyright: Kerri Farley

The email allowed the intruders to install malware on the victim’s PC and to compromise a second computer at the bank that had access to the STAR Network, a system run by financial industry giant First Data that the bank uses to handle debit card transactions for customers. That second computer had the ability to manage National Bank customer accounts and their use of ATMs and bank cards.

Armed with this access, the bank says, hackers were able to disable and alter anti-theft and anti-fraud protections, such as 4-digit personal identification numbers (PINs), daily withdrawal limits, daily debit card usage limits, and fraud score protections.

National Bank said the first breach began Saturday, May 28, 2016 and continued through the following Monday. Normally, the bank would be open on a Monday, but that particular Monday was Memorial Day, a federal holiday in the United States. The hackers used hundreds of ATMs across North America to dispense funds from customer accounts. All told, the perpetrators stole more than $569,000 in that incident.

Following the 2016 breach, National Bank hired cybersecurity forensics firm Foregenix to investigate. The company determined the hacking tools and activity appeared to come from Russian-based Internet addresses.

In June of 2016, National Bank implemented additional security protocols, as recommended by FirstData. These protocols are known as “velocity rules” and were put in place to help the bank flag specific types of repeated transaction patterns that happen within a short period of time.

But just eight months later — in January 2017 according to the lawsuit — hackers broke in to the bank’s systems once more, again gaining access to the financial institution’s systems via a phishing email.

This time not only did the intruders regain access to the bank’s STAR Network, they also managed to compromise a workstation that had access to Navigator, which is software used by National Bank to manage credits and debits to customer accounts.

Prior to executing the second heist, the hackers used the bank’s Navigator system to fraudulently credit more than $2 million to various National Bank accounts. As with the first incident, the intruders executed their heist on a weekend. Between Jan. 7 and 9, 2017, the hackers modified or removed critical security controls and withdrew the fraudulent credits using hundreds of ATMs.

All the while, the intruders used the bank’s systems to actively monitor customer accounts from which the funds were being withdrawn. At the conclusion of the 2017 heist, the hackers used their access to delete evidence of fraudulent debits from customer accounts. The bank’s total reported loss from that breach was $1,833,984.

Verizon was hired to investigate the 2017 attack, and according to the bank Verizon’s forensics experts concluded that the tools and servers used by the hackers were of Russian origin. The lawsuit notes the company determined that it was likely the same group of attackers responsible for both intrusions. Verizon also told the bank that the malware the attackers used to gain their initial foothold at the bank in the 2017 breach was embedded in a booby-trapped Microsoft Word document. Continue reading →


7
Mar 17

Payments Giant Verifone Investigating Breach

Credit and debit card payments giant Verifone [NYSE: PAY] is investigating a breach of its internal computer networks that appears to have impacted a number of companies running its point-of-sale solutions, according to sources. Verifone says the extent of the breach was limited to its corporate network and that its payment services network was not impacted.

San Jose, Calif.-based Verifone is the largest maker of credit card terminals used in the United States. It sells point-of-sale terminals and services to support the swiping and processing of credit and debit card payments at a variety of businesses, including retailers, taxis, and fuel stations.

On Jan. 23, 2017, Verifone sent an “urgent” email to all company staff and contractors, warning they had 24 hours to change all company passwords.

“We are currently investigating an IT control matter in the Verifone environment,” reads an email memo penned by Steve Horan, Verifone Inc.’s senior vice president and chief information officer. “As a precaution, we are taking immediate steps to improve our controls.”

An internal memo sent by Verifone's chief information officer to all staff and contractors, telling them to change their passwords. The memo also users would no longer be able to install software at will, apparently something everyone at the company could do prior to this notice.

An internal memo sent Jan. 23, 2017 by Verifone’s chief information officer to all staff and contractors, telling them to change their passwords. The memo also states that Verifone employees would no longer be able to install software at will, apparently something everyone at the company could do prior to this notice.

The internal Verifone memo — a copy of which was obtained by KrebsOnSecurity and is pictured above — also informed employees they would no longer be allowed to install software of any kind on company computers and laptops.

Asked about the breach reports, a Verifone spokesman said the company saw evidence in January 2017 of an intrusion in a “limited portion” of its internal network, but that the breach never impacted its payment services network.

An ad tied to Verifone's petroleum services point-of-sale offerings.

An ad tied to Verifone’s petroleum services point-of-sale offerings.

“In January 2017, Verifone’s information security team saw evidence of a limited cyber intrusion into our corporate network,” Verifone spokesman Andy Payment said. “Our payment services network was not impacted. We immediately began work to determine the type of information targeted and executed appropriate measures in response. We believe today that due to our immediate response, the potential for misuse of information is limited.”

Verifone’s Mr. Payment declined to answer additional questions about the breach, such as how Verifone learned about it and whether the company was initially notified by an outside party. But a source with knowledge of the matter told KrebsOnSecurity.com that the employee alert Verifone sent out on Jan, 23, 2017 was in response to a notification that Verifone received from the credit card companies Visa and Mastercard just days earlier in January.

A spokesperson for Visa declined to comment for this story. MasterCard officials did not respond to requests for comment.

According to my source, the intrusion impacted at least one corner of Verifone’s business: A customer support unit based in Clearwater, Fla. that provides comprehensive payment solutions specifically to gas and petrol stations throughout the United States — including, pay-at-the-pump credit card processing; physical cash registers inside the fuel station store; customer loyalty programs; and remote technical support.

The source said his employer shared with the card brands evidence that a Russian hacking group known for targeting payment providers and hospitality firms had compromised at least a portion of Verifone’s internal network.

The source says Visa and MasterCard were notified that the intruders appeared to have been inside of Verifone’s network since mid-2016. The source noted there is ample evidence the attackers used some of the same toolsets and infrastructure as the cybercrime gang that last year is thought to have hacked into Oracle’s MICROS division, a unit of Oracle that provides point-of-sale solutions to hundreds of thousands of retailers and hospitality firms.

Founded in Hawaii, U.S. in 1981, Verifone now operates in more than 150 countries worldwide and employ nearly 5,000 people globally.

Update, 1:17 p.m. ET: Verifone circled back post-publication with the following update to their statement: “According to the forensic information to-date, the cyber attempt was limited to controllers at approximately two dozen gas stations, and occurred over a short time frame. We believe that no other merchants were targeted and the integrity of our networks and merchants’ payment terminals remain secure and fully operational.”

Sources told KrebsOnSecurity that Verifone commissioned an investigation of the breach from Foregenix Ltd., a digital forensics firm based in the United Kingdom that lists Verifone as a “strategic partner.” Foregenix declined to comment for this story.

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