From NBC News come revelations that ISIS has its very own web-savvy, 24-hour Jihadi Help Desk manned by a half-dozen senior operatives to assist foot soldiers in spreading their message far and wide. My first reaction to this story was disbelief, then envy (hey, where the heck is my 24/7 support?). But soon my mind began racing with other possibilities.
Imagine the epic trolling opportunities available to a bored or disgruntled Jihadi Help Desk operator. For this persona, we need to reach way back into the annals of Internet history, to the Bastard Operator from Hell (BOFH) — a megalomaniacal system administrator who constantly toyed with the very co-workers he was paid to support….
[RECORDED MESSAGE]: Thank you for contacting the ISIS Jihadi Help Desk. We are currently experiencing higher than normal call volume. Please wait and your inquiry will be answered in the order that it was received. This call may be monitored for customer service and Jihadi training purposes.