MyHeritage, an Israeli-based genealogy and DNA testing company, disclosed today that a security researcher found on the Internet a file containing the email addresses and hashed passwords of more than 92 million of its users.
MyHeritage says it has no reason to believe other user data was compromised, and it is urging all users to change their passwords. It says sensitive customer DNA data is stored on IT systems that are separate from its user database, and that user passwords were “hashed” — or churned through a mathematical model designed to turn them into unique pieces of gibberish text that is (in theory, at least) difficult to reverse.
MyHeritage did not say in its blog post which method it used to obfuscate user passwords, but suggested that it had added some uniqueness to each password (beyond the hashing) to make them all much harder to crack.
“MyHeritage does not store user passwords, but rather a one-way hash of each password, in which the hash key differs for each customer,” wrote Omer Deutsch, MyHeritage’s chief information security officer. “This means that anyone gaining access to the hashed passwords does not have the actual passwords.”
The company said the security researcher who found the user database reported it on Monday, June 4. The file contained the email addresses and hashed passwords of 92,283,889 users who created accounts at MyHeritage up to and including Oct. 26, 2017, which MyHeritage says was “the date of the breach.”
MyHeritage added that it is expediting work on an upcoming two-factor authentication option that the company plans to make available to all MyHeritage users soon.
“This will allow users interested in taking advantage of it, to authenticate themselves using a mobile device in addition to a password, which will further harden their MyHeritage accounts against illegitimate access,” the blog post concludes.
MyHeritage has not yet responded to requests for comment and clarification on several points. I will update this post if that changes.
MyHeritage’s repeated assurances that nothing related to user DNA ancestry tests and genealogy data was impacted by this incident are not reassuring. Much depends on the strength of the hashing routine used to obfuscate user passwords.
Thieves can use open-source tools to crack large numbers of passwords that are scrambled by weaker hashing algorithms (MD5 and SHA-1, e.g.) with very little effort. Passwords jumbled by more advanced hashing methods — such as Bcrypt — are typically far more difficult to crack, but I would expect any breach victim who was using Bcrypt to disclose this and point to it as a mitigating factor in a cybersecurity incident.
In its blog post, MyHeritage says it enabled a unique “hash key” for each user password. It seems likely the company is talking about adding random “salt” to each password, which can be a very effective method for blunting large-scale password cracking attacks (if implemented properly).
If indeed the MyHeritage user database was taken and stored by a malicious hacker (as opposed to inadvertently exposed by an employee), there is a good chance that the attackers will be trying to crack all user passwords. And if any of those passwords are crackable, the attackers will then of course get access to the more personal data on those users.
In light of this and the sensitivity of the data involved, it would seem prudent for MyHeritage to simply expire all existing passwords and force a password reset for all of users, instead of relying on them to do it themselves at some point (hopefully, before any attackers might figure out how to crack the user password hashes).
Finally, it’s astounding that 92 million+ users thought it was okay to protect such sensitive data with just a username and password. And that MyHeritage is only now getting around developing two-factor solutions.
It’s now 2018, and two-factor authentication is not a new security technology by any stretch. A word of advice: If a Web site you trust with sensitive personal or financial information doesn’t offer some form of multi-factor authentication, it’s time to shop around.
Check out twofactorauth.org, and compare how your bank, email, Web/cloud hosting or domain name provider stacks up against the competition. If you find a competitor with better security, consider moving your data and business there.
Every company (including MyHeritage) likes to say that “your privacy and the security of your data are our highest priority.” Maybe it’s time we stopped patronizing companies that don’t outwardly demonstrate that priority.
For more on MyHeritage, check out this March 2018 story in The Atlantic about how the company recently mapped out a 13-million person family tree.
Update, June 6, 3:12 p.m. ET: MyHeritage just updated their statement to say that they are now forcing a password reset for all users. From the new section:
“To maximize the security of our users, we have started the process of expiring ALL user passwords on MyHeritage. This process will take place over the next few days. It will include all 92.3 million affected user accounts plus all 4 million additional accounts that have signed up to MyHeritage after the breach date of October 26, 2017.”
“As of now, we’ve already expired the passwords of more than half of the user accounts on MyHeritage. Users whose passwords were expired are forced to set a new password and will not be able to access their account and data on MyHeritage until they complete this. This procedure can only be done through an email sent to their account’s email address at MyHeritage. This will make it more difficult for any unauthorized person, even someone who knows the user’s password, to access the account.”
“We plan to complete the process of expiring all the passwords in the next few days, at which point all the affected passwords will no longer be usable to access accounts and data on MyHeritage. Note that other websites and services owned and operated by MyHeritage, such as Geni.com and Legacy Family Tree, have not been affected by the incident.”