Tag Archives: David Frink

Dell to Customers: Report ‘Service Tag’ Scams

February 19, 2016

Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support technicians. KrebsOnSecurity readers continue to report being called by scammers posing as Dell support personnel who offer “proof” that they’re with Dell by rattling off the unique Dell “service tag” code printed on each Dell customer’s PC or laptop, as well as information from any previous (legitimate) service issues the customer may have had with Dell.

Security Bug in Dell PCs Shipped Since 8/15

November 24, 2015

All new Dell laptops and desktops shipped since August 2015 contain a serious security vulnerability that exposes users to online eavesdropping and malware attacks. Dell says it is prepping a fix for the issue, but experts say the threat may ultimately need to be stomped out by the major Web browser makers.