Posts Tagged: Hyatt Hotels breach

Other — 32 Comments
12
Oct 17

Hyatt Hotels Suffers 2nd Card Breach in 2 Years

Hyatt Corp. is alerting customers about another credit card breach at some hotels, the second major incident with the hospitality chain in as many years.

hyattHyatt said its cyber security team discovered signs of unauthorized access to payment card information from cards manually entered or swiped at the front desk of certain Hyatt-managed locations between March 18, 2017 and July 2, 2017.

“Upon discovery, we launched a comprehensive investigation to understand what happened and how this occurred, which included engaging leading third-party experts, payment card networks and authorities,” the company said in a statement. “Hyatt’s layers of defense and other cybersecurity measures helped to identify and resolve the issue. While this incident affects a small percentage of total payment cards used at the affected hotels during the at-risk dates.

The hotel chain said the incident affected payment card information – cardholder name, card number, expiration date and internal verification code – from cards manually entered or swiped at the front desk of certain Hyatt-managed locations. It added there is no indication that any other information was involved.

In late 2015, Hyatt announced that for about four months that year hackers had gained access to credit card systems at 250 properties in 50 different countries. This time, the breach appears to have impacted 41 properties across 11 countries. Only five of the Hyatt properties affected in this most recent breach included U.S. locations, including three resorts in Hawaii and one each in Guam and Puerto Rico. Continue reading →

Data Breaches — 26 Comments
23
Dec 15

Malware-Driven Card Breach at Hyatt Hotels

Hyatt Hotels Corporation said today it recently discovered malicious software designed to steal credit card data on computers that operate the payment processing systems for Hyatt-managed locations.

hyattHyatt’s notice to customers has very few details about the investigation, such as how long the breach lasted or how many consumers may have had their card data stolen as a result. Hyatt did say that it has taken steps to strengthen its systems, and that “customers can feel confident using payment cards at Hyatt hotels worldwide.”

As of September 30, 2015, Chicago-based Hyatt’s worldwide portfolio included 627 properties in 52 countries.

Hyatt joins a crowded list of other hotel chains similarly breached in the past year, including Hilton, Starwood, Mandarin Oriental, White Lodging and the Trump Collection.