Posts Tagged: Norton Internet Security


4
Oct 10

Comcast Pushes Bot Alert Program Nationwide

Comcast, the nation’s largest residential Internet service provider, announced last week that it is expanding an initiative to contact customers whose PCs appear to be infected with a malicious bot program.

The Philadelphia-based cable Internet company is expanding nationwide a pilot program that began in Denver last year, which automatically informs affected customers with an e-mail urging them to visit the company’s security page. The system also sends the customer’s browser a so-called “service notice,” a semi-transparent banner that overlays a portion of whatever page is being displayed in the user’s Web browser.

Customers can then either move or close the alert, or click Go to Anti-Virus Center, for recommended next-steps, which for Windows customers includes:

  • Downloading any missing Microsoft security updates.
  • Making sure the customer has some kind of up-to-date anti-virus software running.
  • Downloading and running Microsoft’s malicious software removal tool.
  • Downloading and installing Secunia‘s free Personal Software Inspector tool, a program that periodically scans the user’s computer for missing security updates for commonly used third party applications, such as Adobe Reader, Flash, and Java, and QuickTime.

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