Posts Tagged: Ubiquiti breach


11
Jan 21

Ubiquiti: Change Your Password, Enable 2FA

Ubiquiti, a major vendor of cloud-enabled Internet of Things (IoT) devices such as routers, network video recorders, security cameras and access control systems, is urging customers to change their passwords and enable multi-factor authentication. The company says an incident at a third-party cloud provider may have exposed customer account information and credentials used to remotely manage Ubiquiti gear.

In an email sent to customers today, Ubiquiti Inc. [NYSE: UI] said it recently became aware of “unauthorized access to certain of our information technology systems hosted by a third party cloud provider,” although it declined to name that provider.

The statement continues:

“We are not currently aware of evidence of access to any databases that host user data, but we cannot be certain that user data has not been exposed. This data may include your name, email address, and the one-way encrypted password to your account (in technical terms, the passwords are hashed and salted). The data may also include your address and phone number if you have provided that to us.”

Ubiquiti has not yet responded to requests for more information, but the notice was confirmed as official in a post on the company’s user support forum.

The warning from Ubiquiti carries particular significance because the company has made it fairly difficult for customers using the latest Ubiquiti firmware to interact with their devices without first authenticating through the company’s cloud-based systems. Continue reading →