Web hosting giant GoDaddy made headlines this month when it disclosed that a multi-year breach allowed intruders to steal company source code, siphon customer and employee login credentials, and foist malware on customer websites. Media coverage understandably focused on GoDaddy’s admission that it suffered three different cyberattacks over as many years at the hands of the same hacking group. But it’s worth revisiting how this group typically got in to targeted companies: By calling employees and tricking them into navigating to a phishing website.
Many organizations are already struggling to combat cybersecurity threats from ransomware purveyors and state-sponsored hacking groups, both of which tend to take days or weeks to pivot from an opportunistic malware infection to a full blown data breach. But few organizations have a playbook for responding to the kinds of virtual “smash and grab” attacks we’ve seen recently from LAPSUS$, a juvenile data extortion group whose short-lived, low-tech and remarkably effective tactics are putting some of the world’s biggest corporations on edge.
Most of us have probably heard the term “smishing” — which is a portmanteau for traditional phishing scams sent through SMS text messages. Smishing messages usually include a link to a site that spoofs a popular bank and tries to siphon personal information. But increasingly, phishers are turning to a hybrid form of smishing — blasting out linkless text messages about suspicious bank transfers as a pretext for immediately calling and scamming anyone who responds via text.