Social Security Administration Now Requires Two-Factor Authentication

August 1, 2016

The U.S. Social Security Administration announced last week that it will now require a cell phone number from all Americans who wish to manage their retirement benefits at ssa.gov. Unfortunately, the new security measure does little to prevent identity thieves from fraudulently creating online accounts to siphon benefits from Americans who haven’t yet created accounts for themselves.

ssasiteThe SSA said all new and existing ‘my Social Security’ account holders will need to provide a cell phone number. The agency said it will use the mobile numbers to send users an 8-digit code via text message that needs to be entered along with a username and password to log in to the site.

The SSA noted it was making the change to comply with an executive order for federal agencies to provide more secure authentication for their online services.

“People will not be able to access their personal my Social Security account if they do not have a cell phone or do not wish to provide the cell phone number,” the agency said. “The purpose of providing your cell phone number is that, each time you log in to your account with your username and password, we will send you a one-time security code you must also enter to log in successfully to your account. We expect to provide additional options in the future, dependent upon requirements of national guidelines currently being revised.”

Although the SSA’s policy change provides additional proof that the person signing in is the same individual who established multi-factor authentication in the the first place, it does not appear to provide any additional proof that the person creating an account at ssa.gov is who they say they are.

The SSA does offer other “extra security” options, such as the sending users a special code via the U.S. Mail that has to be entered on the agency’s site to complete the signup process. If you choose to enable extra security, the SSA will then ask you for:

  • The last eight digits of your Visa, MasterCard, or Discover credit card;
  • Information from your W2 tax form;
  • Information from a 1040 Schedule SE (self-employment) tax form; or
  • Your direct deposit amount, if you receive Social Security benefits.

Sadly, it is still relatively easy for thieves to create an account in the name of Americans who have not already created one for themselves. All one would need is the target’s name, date of birth, Social Security number, residential address, and phone number. This personal data can be bought for roughly $3-$4 from a variety of cybercrime shops online.

After that, the SSA relays four multiple-guess, so-called “knowledge-based authentication” or KBA questions from credit bureau Equifax. In practice, many of these KBA questions — such as previous address, loan amounts and dates — can be successfully enumerated with random guessing.  What’s more, very often the answers to these questions can be found by consulting free online services, such as Zillow and Facebook.

In September 2013, I warned that SSA and financial institutions were tracking a rise in cases wherein identity thieves register an account at the SSA’s portal using a retiree’s personal information and have the victim’s benefits diverted to prepaid debit cards that the crooks control. Unfortunately, because the SSA’s new security features are optional, they do little to block crooks from hijacking SSA benefit payments from retirees. Continue reading

Would You Use This ATM?

July 28, 2016

One basic tenet of computer security is this: If you can’t vouch for a networked thing’s physical security, you cannot also vouch for its cybersecurity. That’s because in most cases, networked things really aren’t designed to foil a skilled and determined attacker who can physically connect his own devices. So you can imagine my shock and horror seeing a Cisco switch and wireless antenna sitting exposed atop of an ATM out in front of a bustling grocery store in my hometown of Northern Virginia.

I’ve long warned readers to avoid stand-alone ATMs in favor of wall-mounted and/or bank-operated ATMs. In many cases, thieves who can access the networking cables of an ATM are hooking up their own sniffing devices to grab cash machine card data flowing across the ATM network in plain text.

But I’ve never before seen a setup quite this braindead. Take a look:

A not-very-secure ATM in front of a grocery store in Northern Virginia.

An ATM in front of a grocery store in Northern Virginia.

Now let’s have a closer look at the back of this machine to see what we’re dealing with:

groceryatmback

Need to get online in a jiffy? No problem, this ATM has plenty of network jacks for you to plug into. What could go wrong?

Daniel Battisto, the longtime KrebsOnSecurity reader who alerted me to this disaster waiting to happen, summed up my thoughts on it pretty well in an email.

“I’d like to assume, for the sake of sanity, that the admin who created this setup knows that Cisco security is broken relatively simple once physical access is gained,” said Battisto, a physical and IT security professional. “I’d also like to assume that all unused interfaces are shutdown, and port-security has been configured on the interfaces in use. I’d also like to assume that the admin established a good console login.” Continue reading

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Kimpton Hotels Probes Card Breach Claims

July 26, 2016

Kimpton Hotels, a boutique hotel brand that includes 62 properties across the United States, said today it is investigating reports of a credit card breach at multiple locations.

kimptonOn July 22, KrebsOnSecurity reached out to San Francisco-based Kimpton after hearing from three different sources in the financial industry about a pattern of card fraud that suggested a card breach at close to two-dozen Kimpton hotels across the country.

Today, Kimpton responded by issuing and posting the following statement:

“Kimpton Hotels & Restaurants takes the protection of payment card data very seriously. Kimpton was recently made aware of a report of unauthorized charges occurring on cards that were previously used legitimately at Kimpton properties. As soon as we learned of this, we immediately launched an investigation and engaged a leading security firm to provide us with support.”

“We are committed to swiftly resolving this matter. In the meantime, and in line with best practice, we recommend that individuals closely monitor their payment card account statements. If there are unauthorized charges, individuals should immediately notify their bank. Payment card network rules generally state that cardholders are not responsible for such charges.” Continue reading

Trump, DNC, RNC Flunk Email Security Test

July 25, 2016

Donald J. Trump has repeatedly bashed Sen. Hillary Clinton for handling classified documents on her private email server, suggesting that anyone who is so lax with email security isn’t fit to become president. But a closer look at the Web sites for each candidate shows that in contrast to hillaryclinton.com, donaldjtrump.com has failed to take full advantage of a free and open email security technology designed to stymie email spoofing and phishing attacks.

atballAt issue is a fairly technical proposed standard called DMARC. Short for “domain-based messaging authentication reporting and conformance,” DMARC tries to solve a problem that has plagued email since its inception: It’s surprisingly difficult for email providers and end users alike to tell whether a given email is real – i.e. that it really was sent by the person or organization identified in the “from:” portion of the missive.

DMARC may not yet be widely deployed beyond the major email providers, but that’s about to change. Google announced late last year that it will soon move gmail.com to a policy of rejecting any messages that don’t pass the authentication checks spelled out in the DMARC specification. And others are already moving in the same direction.

Probably the easiest way to understand DMARC is to walk through a single site’s records. According to the DMARC compliance lookup tool at dmarcian.com — a DMARC awareness, training and support site — hillaryclinton.com has fully implemented DMARC. This means that the campaign has posted a public policy that enables email providers like Google, Microsoft and Yahoo to quickly determine whether a message claiming to have been sent from hillaryclinton.com was actually sent from that domain.

Specifically, (and this is where things can quickly descend into a Geek Factor 5 realm of nerdiness) DMARC sits on top of two existing technologies that try to make email easy to identify: Sender Policy Framework (SPF), and DomainKeys Identified Mail (DKIM).

SPF is basically a list of Internet addresses and domains which are authorized to send email on behalf of hillaryclinton.com (in case anyone’s interested, here’s a copy of the SPF record for hillaryclinton.com). DKIM allows email receivers to verify that a piece of email originated from an Internet domain through the use of public key cryptography. Deploying both technologies gives email receivers two ways to figure out if a piece of email is legitimate.

The DMARC record for Clinton’s site includes the text string “p=quarantine.” The “p” bit stands for policy, and “quarantine” means the Web site’s administrators have instructed email providers to quarantine all messages sent from addresses or domains not on that list and not signed with DKIM – effectively consigning them to the intended recipient’s “spam” or “junk” folder. Another blocking option available is “p=reject,” which tells email providers to outright drop or reject any mail sent from domains or addresses not specified in the organization’s SPF records and lacking any appropriate DKIM signatures.

Turning Dmarcian.com’s tool against donaldjtrump.com, we can see that although the site is thinking about turning on DMARC, it hasn’t actually done so yet. The site’s DMARC records are set to the third option — “p=none” — which means the site administrators haven’t yet asked email providers to block or quarantine any messages that fail to match the site’s SPF records. Rather, the site merely asks email providers to report to “postmaster@donaldjtrump.com” about the source of any email messages claiming to have been sent by that domain. Continue reading

Canadian Man Behind Popular ‘Orcus RAT’

July 21, 2016

Far too many otherwise intelligent and talented software developers these days apparently think they can get away with writing, selling and supporting malicious software and then couching their commerce as a purely legitimate enterprise. Here’s the story of how I learned the real-life identity of Canadian man who’s laboring under that same illusion as proprietor of one of the most popular and affordable tools for hacking into someone else’s computer.

Earlier this week I heard from Daniel Gallagher, a security professional who occasionally enjoys analyzing new malicious software samples found in the wild. Gallagher said he and members of @malwrhunterteam and @MalwareTechBlog recently got into a Twitter fight with the author of Orcus RAT, a tool they say was explicitly designed to help users remotely compromise and control computers that don’t belong to them.

A still frame from a Youtube video showing Orcus RAT's keylogging ability to steal passwords from Facebook users and other credentials.

A still frame from a Youtube video demonstrating Orcus RAT’s keylogging ability to steal passwords from Facebook and other sites.

The author of Orcus — a person going by the nickname “Ciriis Mcgraw” a.k.a. “Armada” on Twitter and other social networks — claimed that his RAT was in fact a benign “remote administration tool” designed for use by network administrators and not a “remote access Trojan” as critics charged. Gallagher and others took issue with that claim, pointing out that they were increasingly encountering computers that had been infected with Orcus unbeknownst to the legitimate owners of those machines.

The malware researchers noted another reason that Mcgraw couldn’t so easily distance himself from how his clients used the software: He and his team are providing ongoing technical support and help to customers who have purchased Orcus and are having trouble figuring out how to infect new machines or hide their activities online.

What’s more, the range of features and plugins supported by Armada, they argued, go well beyond what a system administrator would look for in a legitimate remote administration client like Teamviewer, including the ability to launch a keylogger that records the victim’s every computer keystroke, as well as a feature that lets the user peek through a victim’s Web cam and disable the light on the camera that alerts users when the camera is switched on.

A new feature of Orcus announced July 7 lets users configure the RAT so that it evades digital forensics tools used by malware researchers, including an anti-debugger and an option that prevents the RAT from running inside of a virtual machine.

Other plugins offered directly from Orcus’s tech support page (PDF) and authored by the RAT’s support team include a “survey bot” designed to “make all of your clients do surveys for cash;” a “USB/.zip/.doc spreader,” intended to help users “spread a file of your choice to all clients via USB/.zip/.doc macros;” a “Virustotal.com checker” made to “check a file of your choice to see if it had been scanned on VirusTotal;” and an “Adsense Injector,” which will “hijack ads on pages and replace them with your Adsense ads and disable adblocker on Chrome.”

WHO IS ARMADA?

Gallagher said he was so struck by the guy’s “smugness” and sheer chutzpah that he decided to look closer at any clues that Ciriis Mcgraw might have left behind as to his real-world identity and location. Sure enough, he found that Ciriis Mcgraw also has a Youtube account under the same name, and that a video Mcgraw posted in July 2013 pointed to a 33-year-old security guard from Toronto, Canada.

ciriis-youtubeGallagher noticed that the video — a bystander recording on the scene of a police shooting of a Toronto man — included a link to the domain policereview[dot]info. A search of the registration records attached to that Web site name show that the domain was registered to a John Revesz in Toronto and to the email address john.revesz@gmail.com.

A reverse WHOIS lookup ordered from Domaintools.com shows the same john.revesz@gmail.com address was used to register at least 20 other domains, including “thereveszfamily.com,” “johnrevesz.com, revesztechnologies[dot]com,” and — perhaps most tellingly —  “lordarmada.info“.

Johnrevesz[dot]com is no longer online, but this cached copy of the site from the indispensable archive.org includes his personal résumé, which states that John Revesz is a network security administrator whose most recent job in that capacity was as an IT systems administrator for TD Bank. Revesz’s LinkedIn profile indicates that for the past year at least he has served as a security guard for GardaWorld International Protective Services, a private security firm based in Montreal.

Revesz’s CV also says he’s the owner of the aforementioned Revesz Technologies, but it’s unclear whether that business actually exists; the company’s Web site currently redirects visitors to a series of sites promoting spammy and scammy surveys, come-ons and giveaways. Continue reading

Cici’s Pizza: Card Breach at 130+ Locations

July 19, 2016

Cici’s Pizza, a Coppell, Texas-based fast-casual restaurant chain, today acknowledged a credit card breach at more than 135 locations. The disclosure comes more than a month after KrebsOnSecurity first broke the news of the intrusion, offering readers a sneak peak inside the sprawling cybercrime machine that thieves used to siphon card data from Cici’s customers in real-time.

cicisIn a statement released Tuesday evening, Cici’s said that in early March 2016, the company received reports from several of its restaurant locations that point-of-sale systems were not working properly.

“The point-of-sale vendor immediately began an investigation to assess the problem and initiated heightened security measures,” the company said in a press release. “After malware was found on some point-of-sale systems, the company began a restaurant-by-restaurant review and remediation, and retained a third-party cybersecurity firm, 403 Labs, to perform a forensic analysis.”

According to Cici’s, “the vast majority of the intrusions began in March of 2016,” but the company acknowledges that the breach started as early as 2015 at some locations. Cici’s said it was confident the malware has been removed from all stores. A list of affected locations is here (PDF).

On June 3, 2016, KrebsOnSecurity reported that sources at multiple financial institutions suspected a card breach at Cici’s. That story featured a quote from Stephen P. Warne, vice president of service and support for Datapoint POS, a point-of-sale provider that services a large number of Cici’s locations. Warne told this author that the fraudsters responsible for the intrusions had tricked employees into installing the card-stealing malicious software. Continue reading

Carbanak Gang Tied to Russian Security Firm?

July 18, 2016

Among the more plunderous cybercrime gangs is a group known as “Carbanak,” Eastern European hackers blamed for stealing more than a billion dollars from banks. Today we’ll examine some compelling clues that point to a connection between the Carbanak gang’s staging grounds and a Russian security firm that claims to work with some of the world’s largest brands in cybersecurity.

The Carbanak gang derives its name from the banking malware used in countless high-dollar cyberheists. The gang is perhaps best known for hacking directly into bank networks using poisoned Microsoft Office files, and then using that access to force bank ATMs into dispensing cash. Russian security firm Kaspersky Lab estimates that the Carbanak Gang has likely stolen upwards of USD $1 billion — but mostly from Russian banks.

Image: Kaspersky

Image: Kaspersky

I recently heard from security researcher Ron Guilmette, an anti-spam crusader whose sleuthing has been featured on several occasions on this site and in the blog I wrote for The Washington Post. Guilmette said he’d found some interesting commonalities in the original Web site registration records for a slew of sites that all have been previously responsible for pushing malware known to be used by the Carbanak gang.

For example, the domains “weekend-service[dot]com” “coral-trevel[dot]com” and “freemsk-dns[dot]com” all were documented by multiple security firms as distribution hubs for Carbanak crimeware. Historic registration or “WHOIS” records maintained by Domaintools.com for all three domains contain the same phone and fax numbers for what appears to be a Xicheng Co. in China — 1066569215 and 1066549216, each preceded by either a +86 (China’s country code) or +01 (USA). Each domain record also includes the same contact address: “williamdanielsen@yahoo.com“.

According to data gathered by ThreatConnect, a threat intelligence provider [full disclosure: ThreatConnect is an advertiser on this blog], at least 484 domains were registered to the williamdanielsen@yahoo.com address or to one of 26 other email addresses that listed the same phone numbers and Chinese company.  “At least 304 of these domains have been associated with a malware plugin [that] has previously been attributed to Carbanak activity,” ThreatConnect told KrebsOnSecurity.

Going back to those two phone numbers, 1066569215 and 1066549216; at first glance they appear to be sequential, but closer inspection reveals they differ slightly in the middle. Among the very few domains registered to those Chinese phone numbers that haven’t been seen launching malware is a Web site called “cubehost[dot]biz,” which according to records was registered in Sept. 2013 to a 28-year-old Artem Tveritinov of Perm, Russia.

Cubehost[dot]biz is a dormant site, but it appears to be the sister property to a Russian security firm called Infocube (also spelled “Infokube”). The InfoKube web site — infokube.ru — is also registered to Mr. Tveritinov of Perm, Russia; there are dozens of records in the WHOIS history for infokube.ru, but only the oldest, original record from 2011 contains the email address atveritinov@gmail.com. 

That same email address was used to register a four-year-old profile account at the popular Russian social networking site Vkontakte for Artyom “LioN” Tveritinov from Perm, Russia. The “LioN” bit is an apparent reference to an Infokube anti-virus product by the same name. Continue reading

Cybercrime Overtakes Traditional Crime in UK

July 15, 2016

In a notable sign of the times, cybercrime has now surpassed all other forms of crime in the United Kingdom, the nation’s National Crime Agency (NCA) warned in a new report. It remains unclear how closely the rest of the world tracks the U.K.’s experience, but the report reminds readers that the problem is likely far worse than the numbers suggest, noting that cybercrime is vastly under-reported by victims.

ons-statThe NCA’s Cyber Crime Assessment 2016, released July 7, 2016, highlights the need for stronger law enforcement and business partnership to fight cybercrime. According to the NCA, cybercrime emerged as the largest proportion of total crime in the U.K., with “cyber enabled fraud” making up 36 percent of all crime reported, and “computer misuse” accounting for 17 percent.

One explanation for the growth of cybercrime reports in the U.K. may be that the Brits are getting better at tracking it. The report notes that the U.K. Office of National Statistics only began including cybercrime for the first time last year in its annual Crime Survey for England and Wales.

“The ONS estimated that there were 2.46 million cyber incidents and 2.11 million victims of cyber crime in the U.K. in 2015,” the report’s authors wrote. “These figures highlight the clear shortfall in established reporting, with only 16,349 cyber dependent and approximately 700,000 cyber-enabled incidents reported to Action Fraud over the same period.”

The report also focuses on the increasing sophistication of organized cybercrime gangs that develop and deploy targeted, complex malicious software — such as Dridex and Dyre, which are aimed at emptying consumer and business bank accounts in the U.K. and elsewhere.

Avivah Litan, a fraud analyst with Gartner Inc., said cyber fraudsters in the U.K. bring their best game when targeting U.K. banks, which generally require far more stringent customer-facing security measures than U.S. banks — including smart cards and one-time tokens.

“I’m definitely hearing more about advanced attacks on U.K. banks than in the U.S.,” Litan said, adding that the anti-fraud measures put in place by U.K. banks have forced cybercriminals to focus more on social engineering U.K. retail and commercial banking customers. Continue reading

The Value of a Hacked Company

July 14, 2016

Most organizations only grow in security maturity the hard way — that is, from the intense learning that takes place in the wake of a costly data breach. That may be because so few company leaders really grasp the centrality of computer and network security to the organization’s overall goals and productivity, and fewer still have taken an honest inventory of what may be at stake in the event that these assets are compromised.

If you’re unsure how much of your organization’s strategic assets may be intimately tied up with all this technology stuff, ask yourself what would be of special worth to a network intruder. Here’s a look at some of the key corporate assets that may be of interest and value to modern bad guys.

ValueOfHackedCompany

This isn’t meant to be an exhaustive list; I’m sure we can all think of other examples, and perhaps if I receive enough suggestions from readers I’ll update this graphic. But the point is that whatever paltry monetary value the cybercrime underground may assign to these stolen assets individually, they’re each likely worth far more to the victimized company — if indeed a price can be placed on them at all.

In years past, most traditional, financially-oriented cybercrime was opportunistic: That is, the bad guys tended to focus on getting in quickly, grabbing all the data that they knew how to easily monetize, and then perhaps leaving behind malware on the hacked systems that abused them for spam distribution.

These days, an opportunistic, mass-mailed malware infection can quickly and easily morph into a much more serious and sustained problem for the victim organization (just ask Target). This is partly because many of the criminals who run large spam crime machines responsible for pumping out the latest malware threats have grown more adept at mining and harvesting stolen data.

That data mining process involves harvesting and stealthily testing interesting and potentially useful usernames and passwords stolen from victim systems. Today’s more clueful cybercrooks understand that if they can identify compromised systems inside organizations that may be sought-after targets of organized cybercrime groups, those groups might be willing to pay handsomely for such ready-made access. Continue reading

Adobe, Microsoft Patch Critical Security Bugs

July 13, 2016

Adobe has pushed out a critical update to plug at least 52 security holes in its widely-used Flash Player browser plugin, and another update to patch holes in Adobe Reader. Separately, Microsoft released 11 security updates to fix vulnerabilities more than 40 flaws in Windows and related software.

brokenflash-aFirst off, if you have Adobe Flash Player installed and haven’t yet hobbled this insecure program so that it runs only when you want it to, you are playing with fire. It’s bad enough that hackers are constantly finding and exploiting zero-day flaws in Flash Player before Adobe even knows about the bugs.

The bigger issue is that Flash is an extremely powerful program that runs inside the browser, which means users can compromise their computer just by browsing to a hacked or malicious site that targets unpatched Flash flaws.

The smartest option is probably to ditch this insecure program once and for all and significantly increase the security of your system in the process. I’ve got more on that approach — as well as slightly less radical solutions — in A Month Without Adobe Flash Player.

If you choose to update, please do it today. The most recent versions of Flash should be available from this Flash distribution page or the Flash home page. Windows users who browse the Web with anything other than Internet Explorer may need to apply this patch twice, once with IE and again using the alternative browser (Firefox, Opera, e.g.). Chrome and IE should auto-install the latest Flash version on browser restart.

Happily, Adobe has delayed plans to stop distributing direct download links to its Flash Player program. The company had said it would decommission the direct download page on June 30, 2016, but the latest, patched Flash version 22.0.0.209 for Windows and Mac systems is still available there. The wording on the site has been changed to indicate the download links will be decommissioned “soon.” Continue reading