Browse the comments on virtually any story about a ransomware attack and you will almost surely encounter the view that the victim organization could have avoided paying their extortionists if only they’d had proper data backups. But the ugly truth is there are many non-obvious reasons why victims end up paying even when they have done nearly everything right from a data backup perspective.
The FBI confirmed this week that a relatively new ransomware group known as DarkSide is responsible for an attack that caused Colonial Pipeline to shut down 5,550 miles of pipe, stranding countless barrels of gasoline, diesel and jet fuel on the Gulf Coast. Here’s a closer look at the DarkSide cybercrime gang, as seen through their negotiations with a recent U.S. victim that earns $15 billion in annual revenue.
Companies hit by ransomware often face a dual threat: Even if they avoid paying the ransom and can restore things from scratch, about half the time the attackers also threaten to release sensitive stolen data unless the victim pays for a promise to have the data deleted. Leaving aside the notion that victims might have any real expectation the attackers will actually destroy the stolen data, new research suggests a fair number of victims who do pay up may see some or all of the stolen data published anyway.