Comcast Pushes Bot Alert Program Nationwide
Comcast, the nation’s largest residential Internet service provider, announced last week that it is expanding an initiative to contact customers whose PCs appear to be infected with a malicious bot program.
The Philadelphia-based cable Internet company is expanding nationwide a pilot program that began in Denver last year, which automatically informs affected customers with an e-mail urging them to visit the company’s security page. The system also sends the customer’s browser a so-called “service notice,” a semi-transparent banner that overlays a portion of whatever page is being displayed in the user’s Web browser.