Posts Tagged: Dan Race


21
Nov 20

GoDaddy Employees Used in Attacks on Multiple Cryptocurrency Services

Fraudsters redirected email and web traffic destined for several cryptocurrency trading platforms over the past week. The attacks were facilitated by scams targeting employees at GoDaddy, the world’s largest domain name registrar, KrebsOnSecurity has learned.

The incident is the latest incursion at GoDaddy that relied on tricking employees into transferring ownership and/or control over targeted domains to fraudsters. In March, a voice phishing scam targeting GoDaddy support employees allowed attackers to assume control over at least a half-dozen domain names, including transaction brokering site escrow.com.

And in May of this year, GoDaddy disclosed that 28,000 of its customers’ web hosting accounts were compromised following a security incident in Oct. 2019 that wasn’t discovered until April 2020.

This latest campaign appears to have begun on or around Nov. 13, with an attack on cryptocurrency trading platform liquid.com.

“A domain hosting provider ‘GoDaddy’ that manages one of our core domain names incorrectly transferred control of the account and domain to a malicious actor,” Liquid CEO Mike Kayamori said in a blog post. “This gave the actor the ability to change DNS records and in turn, take control of a number of internal email accounts. In due course, the malicious actor was able to partially compromise our infrastructure, and gain access to document storage.”

In the early morning hours of Nov. 18 Central European Time (CET), cyptocurrency mining service NiceHash disccovered that some of the settings for its domain registration records at GoDaddy were changed without authorization, briefly redirecting email and web traffic for the site. NiceHash froze all customer funds for roughly 24 hours until it was able to verify that its domain settings had been changed back to their original settings.

“At this moment in time, it looks like no emails, passwords, or any personal data were accessed, but we do suggest resetting your password and activate 2FA security,” the company wrote in a blog post.

NiceHash founder Matjaz Skorjanc said the unauthorized changes were made from an Internet address at GoDaddy, and that the attackers tried to use their access to its incoming NiceHash emails to perform password resets on various third-party services, including Slack and Github. But he said GoDaddy was impossible to reach at the time because it was undergoing a widespread system outage in which phone and email systems were unresponsive.

“We detected this almost immediately [and] started to mitigate [the] attack,” Skorjanc said in an email to this author. “Luckily, we fought them off well and they did not gain access to any important service. Nothing was stolen.”

Skorjanc said NiceHash’s email service was redirected to privateemail.com, an email platform run by Namecheap Inc., another large domain name registrar. Using Farsight Security, a service which maps changes to domain name records over time, KrebsOnSecurity instructed the service to show all domains registered at GoDaddy that had alterations to their email records in the past week which pointed them to privateemail.com. Those results were then indexed against the top one million most popular websites according to Alexa.com.

The result shows that several other cryptocurrency platforms also may have been targeted by the same group, including Bibox.com, Celsius.network, and Wirex.app. None of these companies responded to requests for comment.

In response to questions from KrebsOnSecurity, GoDaddy acknowledged that “a small number” of customer domain names had been modified after a “limited” number of GoDaddy employees fell for a social engineering scam. GoDaddy said the outage between 7:00 p.m. and 11:00 p.m. PST on Nov. 17 was not related to a security incident, but rather a technical issue that materialized during planned network maintenance.

“Separately, and unrelated to the outage, a routine audit of account activity identified potential unauthorized changes to a small number of customer domains and/or account information,” GoDaddy spokesperson Dan Race said. “Our security team investigated and confirmed threat actor activity, including social engineering of a limited number of GoDaddy employees.

“We immediately locked down the accounts involved in this incident, reverted any changes that took place to accounts, and assisted affected customers with regaining access to their accounts,” GoDaddy’s statement continued. “As threat actors become increasingly sophisticated and aggressive in their attacks, we are constantly educating employees about new tactics that might be used against them and adopting new security measures to prevent future attacks.”

Race declined to specify how its employees were tricked into making the unauthorized changes, saying the matter was still under investigation. But in the attacks earlier this year that affected escrow.com and several other GoDaddy customer domains, the assailants targeted employees over the phone, and were able to read internal notes that GoDaddy employees had left on customer accounts.

What’s more, the attack on escrow.com redirected the site to an Internet address in Malaysia that hosted fewer than a dozen other domains, including the phishing website servicenow-godaddy.com. This suggests the attackers behind the March incident — and possibly this latest one — succeeded by calling GoDaddy employees and convincing them to use their employee credentials at a fraudulent GoDaddy login page. Continue reading →


4
Feb 19

Crooks Continue to Exploit GoDaddy Hole

Godaddy.com, the world’s largest domain name registrar, recently addressed an authentication weakness that cybercriminals were using to blast out spam through legitimate, dormant domains. But several more recent malware spam campaigns suggest GoDaddy’s fix hasn’t gone far enough, and that scammers likely still have a sizable arsenal of hijacked GoDaddy domains at their disposal.

On January 22, KrebsOnSecurity published research showing that crooks behind a series of massive sextortion and bomb threat spam campaigns throughout 2018 — an adversary that’s been dubbed “Spammy Bear” —  achieved an unusual amount of inbox delivery by exploiting a weakness at GoDaddy which allowed anyone to add a domain to their GoDaddy account without validating that they actually owned the domain.

Spammy Bear targeted dormant but otherwise legitimate domains that had one thing in common: They all at one time used GoDaddy’s hosted Domain Name System (DNS) service. Researcher Ron Guilmette discovered that Spammy Bear was able to hijack thousands of these dormant domains for spam simply by registering free accounts at GoDaddy and telling the company’s automated DNS service to allow the sending of email with those domains from an Internet address controlled by the spammers.

Very soon after that story ran, GoDaddy said it had put in place a fix for the problem, and had scrubbed more than 4,000 domain names used in the spam campaigns that were identified in my Jan. 22 story. But on or around February 1, a new spam campaign that leveraged similarly hijacked domains at GoDaddy began distributing Gand Crab, a potent strain of ransomware.

As noted in a post last week at the blog MyOnlineSecurity, the Gand Crab campaign used a variety of lures, including fake DHL shipping notices and phony AT&T e-fax alerts. The domains documented by MyOnlineSecurity all had their DNS records altered between Jan. 31 and Feb. 1 to allow the sending of email from Internet addresses tied to two ISPs identified in my original Jan. 22 report on the GoDaddy weakness.

“What makes these malware laden emails much more likely to be delivered is the fact that the sending domains all have a good reputation,” MyOnlineSecurity observed. “There are dozens, if not hundreds of domains involved in this particular campaign. Almost all the domains have been registered for many years, some for more than 10 years.”

A “passive DNS” lookup shows the DNS changes made by the spammers on Jan. 31 for one of the domains used in the Gand Crab spam campaign documented by MyOnlineSecurity. Image: Farsight Security.

In a statement provided to KrebsOnSecurity, GoDaddy said the company was confident the steps it took to address the problem were working as intended, and that GoDaddy had simply overlooked the domains abused in the recent GandCrab spam campaign.

“The domains used in the Gand Crab campaign were modified before then, but we missed them in our initial sweep,” GoDaddy spokesperson Dan Race said. “While we are otherwise confident of the mitigation steps we took to prevent the dangling DNS issue, we are working to identify any other domains that need to be fixed.”

“We do not believe it is possible for a person to hijack the DNS of one or more domains using the same tactics as used in the Spammy Bear and Gand Crab campaigns,” Race continued. “However, we are assessing if there are other methods that may be used to achieve the same results, and we continue our normal monitoring for account takeover. We have also set up a reporting alias at dns-spam-concerns@godaddy.com to make it easier to report any suspicious activity or any details that might help our efforts to stop this kind of abuse.”

That email address is likely to receive quite a few tips in the short run. Virus Bulletin editor Martijn Grooten this week published his analysis on a January 29 malware email campaign that came disguised as a shipping notice from UPS. Grooten said the spam intercepted from that campaign included links to an Internet address that was previously used to distribute GandCrab, and that virtually all of the domains seen sending the fake UPS notices used one of two pairs of DNS servers managed by GoDaddy.

“The majority of domains, which we think had probably had their DNS compromised, still point to the same IP address though,” Grooten wrote. That IP address is currently home to a Web site that sells stolen credit card data.

The fake UPS message used in a Jan. 29 Gand Crab malware spam campaign. Source: Virus Bulletin.

Grooten told KrebsOnSecurity he suspects criminals may have succeeded at actually compromising several of GoDaddy’s hosted DNS servers. For one thing, he said, the same pair (sometimes two pairs) of name servers keep appearing in the same campaign.

“In quite a few campaigns we saw domains used that were alphabetically close, [and] there are other domains used that had moved away from GoDaddy before these campaigns, yet were still used,” Grooten said. “It’s also interesting to note that hundreds — and perhaps thousands — of domains had their DNS changed within a short period of time. Such a thing is hard to do if you have to log into individual accounts.”

GoDaddy said there has been no such breach.

“Our DNS servers have not been compromised,” Race said. “The examples provided were dangled domains that had zone files created by the threat actor prior to when we implemented our mitigation on January 23. These domain names were parked until the threat actors activated them. They had the ability to do that because they owned the zone files already. We’re continuing to review customer accounts for other potential zone entries.”
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