Tag Archives: Twilio

Fighting Fake EDRs With ‘Credit Ratings’ for Police

April 27, 2022

When KrebsOnSecurity last month explored how cybercriminals were using hacked email accounts at police departments worldwide to obtain warrantless Emergency Data Requests (EDRs) from social media and technology providers, many security experts called it a fundamentally unfixable problem. But don’t tell that to Matt Donahue, a former FBI agent who recently quit the agency to launch a startup that aims to help tech companies do a better job screening out phony law enforcement data requests — in part by assigning trustworthiness or “credit ratings” to law enforcement authorities worldwide.

Sendgrid Under Siege from Hacked Accounts

August 28, 2020

Email service provider Sendgrid is grappling with an unusually large number of customer accounts whose passwords have been cracked, sold to spammers, and abused for sending phishing and email malware attacks. Sendgrid’s parent company Twilio says it is working on a plan to require multi-factor authentication for all of its customers, but that solution may not come fast enough for organizations having trouble dealing with the fallout in the meantime.