QuickBooks Cloud Hosting Firm iNSYNQ Hit in Ransomware Attack

July 19, 2019
52 Comments

Cloud hosting provider iNSYNQ says it is trying to recover from a ransomware attack that shut down its network and has left customers unable to access their accounting data for the past three days. Unfortunately for iNSYNQ, the company appears to be turning a deaf ear to the increasingly anxious cries from its users for more information about the incident.

A message from iNSYNQ to customers.

Gig Harbor, Wash.-based iNSYNQ specializes in providing cloud-based QuickBooks accounting software and services. In a statement posted to its status page, iNSYNQ said it experienced a ransomware attack on July 16, and took its network offline in a bid to contain the spread of the malware.

“The attack impacted data belonging to certain iNSYNQ clients, rendering such data inaccessible,” the company said. “As soon as iNSYNQ discovered the attack, iNSYNQ took steps to contain it. This included turning off some servers in the iNSYNQ environment.”

iNSYNQ said it has engaged outside cybersecurity assistance and to determine whether any customer data was accessed without authorization, but that so far it has no estimate for when those files might be available again to customers.

Meanwhile, iNSYNQ’s customers — many of them accountants who manage financial data for a number of their own clients — have taken to Twitter to vent their frustration over a lack of updates since that initial message to users.

In response, the company appears to have simply deleted or deactivated its Twitter account (a cached copy from June 2019 is available here). Several customers venting about the outage on Twitter also accused the company of unpublishing negative comments about the incident from its Facebook page.

Some of those customers also said iNSYNQ initially blamed the outage on an alleged problem with U.S.-based nationwide cable ISP giant Comcast. Meanwhile, competing cloud hosting providers have been piling on to the tweetstorms about the iNSYNQ outage by marketing their own services, claiming they would never subject their customers to a three-day outage.

iNSYNQ has not yet responded to requests for comment.

Update, 4:35 p.m. ET: I just heard from iNSYNQ’s CEO Elliot Luchansky, who shared the following:

While we have continually updated our website and have emailed customers once if not twice daily during this malware attack, I acknowledge we’ve had to keep the detail fairly minimal.

Unfortunately, and as I’m sure you’re familiar with, the lack of detailed information we’ve shared has been purposeful and in an effort to protect our customers and their data- we’re in a behind the scenes trench warfare doing everything we possibly can to secure and restore our system and customer data and backups. I understand why our customers are frustrated, and we want more than anything to share every piece of information that we have.

Our customers and their businesses are our number one priority right now. Our team is working around the clock to secure and restore access to all impacted data, and we believe we have an end in sight in the near future.

You know as well as we that no one is 100% impervious to this – businesses large and small, governments and individuals are susceptible. iNSYNQ and our customers were the victims of a malware attack that’s a totally new variant that hadn’t been detected before, confirmed by the experienced and knowledgeable cybersecurity team we’ve employed.

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Party Like a Russian, Carder’s Edition

July 17, 2019
24 Comments

“It takes a certain kind of man with a certain reputation
To alleviate the cash from a whole entire nation…”

KrebsOnSecurity has seen some creative yet truly bizarre ads for dodgy services in the cybercrime underground, but the following animated advertisement for a popular credit card fraud shop likely takes the cake.

The name of this particular card shop won’t be mentioned here, and its various domain names featured in the video have been pixelated so as not to further promote the online store in question.

But points for knowing your customers, and understanding how to push emotional buttons among a clientele that mostly views America’s financial system as one giant ATM that never seems to run out of cash.

WARNING: Some viewers may find this video disturbing. Also, it is almost certainly Not Safe for Work.

The above commercial is vaguely reminiscent of the slick ads produced for and promoted by convicted Ukrainian credit card fraudster Vladislav “BadB” Horohorin, who was sentenced in 2013 to serve 88 months in prison for his role in the theft of more than $9 million from RBS Worldpay, an Atlanta-based credit card processor. (In February 2017, Horohorin was released and deported from the United States. He now works as a private cybersecurity consultant).

The clip above is loosely based on the 2016 music video, “Party Like a Russian,” produced by British singer-songwriter Robbie Williams.

Tip of the hat to Alex Holden of Hold Security for finding and sharing this video.

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Meet the World’s Biggest ‘Bulletproof’ Hoster

July 16, 2019
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For at least the past decade, a computer crook variously known as “Yalishanda,” “Downlow” and “Stas_vl” has run one of the most popular “bulletproof” Web hosting services catering to a vast array of phishing sites, cybercrime forums and malware download servers. What follows are a series of clues that point to the likely real-life identity of a Russian man who appears responsible for enabling a ridiculous amount of cybercriminal activity on the Internet today.

Image: Intel471

KrebsOnSecurity began this research after reading a new academic paper on the challenges involved in dismantling or disrupting bulletproof hosting services, which are so called because they can be depended upon to ignore abuse complaints and subpoenas from law enforcement organizations. We’ll get to that paper in a moment, but for now I mention it because it prompted me to check and see if one of the more infamous bulletproof hosters from a decade ago was still in operation.

Sure enough, I found that Yalishanda was actively advertising on cybercrime forums, and that his infrastructure was being used to host hundreds of dodgy sites. Those include a large number of cybercrime forums and stolen credit card shops, ransomware download sites, Magecart-related infrastructure, and a metric boatload of phishing Web sites mimicking dozens of retailers, banks and various government Web site portals.

I first encountered Yalishanda back in 2010, after writing about “Fizot,” the nickname used by another miscreant who helped customers anonymize their cybercrime traffic by routing it through a global network of Microsoft Windows computers infected with a powerful malware strain called TDSS.

After that Fizot story got picked up internationally, KrebsOnSecurity heard from a source who suggested that Yalishanda and Fizot shared some of the same infrastructure.

In particular, the source pointed to a domain that was live at the time called mo0be-world[.]com, which was registered in 2010 to an Aleksandr Volosovyk at the email address stas_vl@mail.ru. Now, normally cybercriminals are not in the habit of using their real names in domain name registration records, particularly domains that are to be used for illegal or nefarious purposes. But for whatever reason, that is exactly what Mr. Volosovyk appears to have done.

WHO IS YALISHANDA?

The one or two domain names registered to Aleksandr Volosovyk and that mail.ru address state that he resides in Vladivostok, which is a major Pacific port city in Russia that is close to the borders with China and North Korea. The nickname Yalishanda means “Alexander” in Mandarin (亚历山大).

Here’s a snippet from one of Yalishanda’s advertisements to a cybercrime forum in 2011, when he was running a bulletproof service under the domain real-hosting[.]biz:

-Based in Asia and Europe.
-It is allowed to host: ordinary sites, doorway pages, satellites, codecs, adware, tds, warez, pharma, spyware, exploits, zeus, IRC, etc.
-Passive SPAM is allowed (you can spam sites that are hosted by us).
-Web spam is allowed (Hrumer, A-Poster ….)

-Forbidden: Any outgoing Email spam, DP, porn, phishing (exclude phishing email, social networks)

There is a server with instant activation under botnets (zeus) and so on. The prices will pleasantly please you! The price depends on the specific content!!!!

Yalishanda would re-brand and market his pricey bulletproof hosting services under a variety of nicknames and cybercrime forums over the years, including one particularly long-lived abuse-friendly project aptly named abushost[.]ru.

In a talk given at the Black Hat security conference in 2017, researchers from Cisco and cyber intelligence firm Intel 471 labeled Yalishanda as one the “top tier” bulletproof hosting providers worldwide, noting that in just one 90-day period in 2017 his infrastructure was seen hosting sites tied to some of the most advanced malware contagions at the time, including the Dridex and Zeus banking trojans, as well as a slew of ransomware operations.

“Any of the actors that can afford his services are somewhat more sophisticated than say the bottom feeders that make up the majority of the actors in the underground,” said Jason Passwaters, Intel 471’s chief operating officer. “Bulletproof hosting is probably the biggest enabling service that you find in the underground. If there’s any one group operation or actor that touches more cybercriminals, it’s the bulletproof hosters.”

Passwaters told Black Hat attendees that Intel471 wasn’t convinced Alex was Yalishanda’s real name. I circled back with Intel 471 this week to ask about their ongoing research into this individual, and they confided that they knew at the time Yalishanda was in fact Alexander Volosovyk, but simply didn’t want to state his real name in a public setting.

KrebsOnSecurity uncovered strong evidence to support a similar conclusion. In 2010, this author received a massive data dump from a source that had hacked into or otherwise absconded with more than four years of email records from ChronoPay — at the time a major Russian online payment provider whose CEO and co-founders were the chief subjects of my 2014 book, Spam Nation: The Inside Story of Organized Cybercrime.

Querying those records on Yalishanda’s primary email address — stas_vl@mail.ru — reveal that this individual in 2010 sought payment processing services from ChronoPay for a business he was running which sold counterfeit designer watches.

As part of his application for service, the person using that email address forwarded six documents to ChronoPay managers, including business incorporation and banking records for companies he owned in China, as well as a full scan of his Russian passport.

That passport, pictured below, indicates that Yalishanda’s real name is Alexander Alexandrovich Volosovik. The document shows he was born in Ukraine and is approximately 36 years old.

The passport for Alexander Volosovyk, a.k.a. “Yalishanda,” a major operator of bulletproof hosting services.

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Is ‘REvil’ the New GandCrab Ransomware?

July 15, 2019
52 Comments

The cybercriminals behind the GandCrab ransomware-as-a-service (RaaS) offering recently announced they were closing up shop and retiring after having allegedly earned more than $2 billion in extortion payments from victims. But a growing body of evidence suggests the GandCrab team have instead quietly regrouped behind a more exclusive and advanced ransomware program known variously as “REvil,” “Sodin,” and “Sodinokibi.”

“We are getting a well-deserved retirement,” the GandCrab administrator(s) wrote in their farewell message on May 31. “We are a living proof that you can do evil and get off scot-free.”

However, it now appears the GandCrab team had already begun preparations to re-brand under a far more private ransomware-as-a-service offering months before their official “retirement.”

In late April, researchers at Cisco Talos spotted a new ransomware strain dubbed Sodinokibi that was used to deploy GandCrab, which encrypts files on infected systems unless and until the victim pays the demanded sum. A month later, GandCrab would announce its closure.

A payment page for a victim of REvil, a.k.a. Sodin and Sodinokibi.

Meanwhile, in the first half of May an individual using the nickname “Unknown” began making deposits totaling more than USD $130,000 worth of virtual currencies on two top cybercrime forums. The down payments were meant to demonstrate the actor meant business in his offer to hire just a handful of affiliates to drive a new, as-yet unnamed ransomware-as-a-service offering.

“We are not going to hire as many people as possible,” Unknown told forum members in announcing the new RaaS program. “Five affiliates more can join the program and then we’ll go under the radar. Each affiliate is guaranteed USD 10,000. Your cut is 60 percent at the beginning and 70 percent after the first three payments are made. Five affiliates are guaranteed [USD] 50,000 in total. We have been working for several years, specifically five years in this field. We are interested in professionals.”

Asked by forum members to name the ransomware service, Unknown said it had been mentioned in media reports but that he wouldn’t be disclosing technical details of the program or its name for the time being. Continue reading →

FEC: Campaigns Can Use Discounted Cybersecurity Services

July 11, 2019
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The U.S. Federal Election Commission (FEC) said today political campaigns can accept discounted cybersecurity services from companies without running afoul of existing campaign finance laws, provided those companies already do the same for other non-political entities. The decision comes amid much jostling on Capitol Hill over election security at the state level, and fresh warnings from U.S. intelligence agencies about impending cyber attacks targeting candidates in the lead up to the 2020 election.

Current campaign finance law prohibits corporate contributions to campaigns, and election experts have worried this could give some candidates pause about whether they can legally accept low- to no-cost services from cybersecurity companies.

But at an FEC meeting today, the commission issued an advisory opinion (PDF) that such assistance does not constitute an in-kind contribution, as long as the cybersecurity firm already offers discounted solutions to similarly situated non-political organizations, such as small nonprofits.

The FEC’s ruling comes in response to a petition by California-based Area 1 Security, whose core offering focuses on helping clients detect and block phishing attacks. The company said it asked the FEC’s opinion on the matter after several campaigns that had reached out about teaming up expressed hesitation given the commission’s existing rules.

In June, Area 1 petitioned the FEC for clarification on the matter, saying it currently offers free and low-cost services to certain clients which are capped at $1,337. The FEC responded with a draft opinion indicating such offering likely would amount to an in-kind contribution that might curry favor among politicians, and urged the company to resubmit its request focusing on the capped-price offering.

Area 1 did so, and at today’s hearing the FEC said “because Area 1 is proposing to charge qualified federal candidates and political committees the same as it charges its qualified non-political clients, the Commission concludes that its proposal is consistent with Area 1’s ordinary business practices and therefore would not result in Area 1 making prohibited in-kind contributions to such federal candidates and political committees.”

POLICY BY PIECEMEAL

The decision is the latest in a string of somewhat narrowly tailored advisories from the FEC related to cybersecurity offerings aimed at federal candidates and political committees. Most recently, the commission ruled that the nonprofit organization Defending Digital Campaigns could provide free cybersecurity services to candidates, but according to The New York Times that decision only applied to nonpartisan, nonprofit groups that offer the same services to all campaigns.

Last year, the FEC granted a similar exemption to Microsoft Corp., ruling that the software giant could offer “enhanced online account security services to its election-sensitive customers at no additional cost” because Microsoft would be shoring up defenses for its existing customers and not seeking to win favor among political candidates.

Dan Petalas is a former general counsel at the FEC who represents Area 1 as an attorney at the law firm Garvey Schubert Barer. Petalas praised today’s ruling, but said action by Congress is probably necessary to clarify the matter once and for all.

“Congress could take the uncertainty away by amending the law to say security services provided to campaigns to do not constitute an in-kind contribution,” Petalas said. “These candidates are super vulnerable and not well prepared to address cybersecurity threats, and I think that would be a smart thing for Congress to do given the situation we’re in now.” Continue reading →

Patch Tuesday Lowdown, July 2019 Edition

July 9, 2019
67 Comments

Microsoft today released software updates to plug almost 80 security holes in its Windows operating systems and related software. Among them are fixes for two zero-day flaws that are actively being exploited in the wild, and patches to quash four other bugs that were publicly detailed prior to today, potentially giving attackers a head start in working out how to use them for nefarious purposes.

Zero-days and publicly disclosed flaws aside for the moment, probably the single most severe vulnerability addressed in this month’s patch batch (at least for enterprises) once again resides in the component of Windows responsible for automatically assigning Internet addresses to host computers — a function called the “Windows DHCP server.”

The DHCP weakness (CVE-2019-0785) exists in most supported versions of Windows server, from Windows Server 2012 through Server 2019.

Microsoft said an unauthenticated attacker could use the DHCP flaw to seize total, remote control over vulnerable systems simply by sending a specially crafted data packet to a Windows computer. For those keeping count, this is the fifth time this year that Redmond has addressed such a critical flaw in the Windows DHCP client.

All told, only 15 of the 77 flaws fixed today earned Microsoft’s most dire “critical” rating, a label assigned to flaws that malware or miscreants could exploit to commandeer computers with little or no help from users. It should be noted that 11 of the 15 critical flaws are present in or are a key component of the browsers built into Windows — namely, Edge and Internet Exploder Explorer. Continue reading →

Who’s Behind the GandCrab Ransomware?

July 8, 2019
61 Comments

The crooks behind an affiliate program that paid cybercriminals to install the destructive and wildly successful GandCrab ransomware strain announced on May 31, 2019 they were terminating the program after allegedly having earned more than $2 billion in extortion payouts from victims. What follows is a deep dive into who may be responsible for recruiting new members to help spread the contagion.

Image: Malwarebytes.

Like most ransomware strains, the GandCrab ransomware-as-a-service offering held files on infected systems hostage unless and until victims agreed to pay the demanded sum. But GandCrab far eclipsed the success of competing ransomware affiliate programs largely because its authors worked assiduously to update the malware so that it could evade antivirus and other security defenses.

In the 15-month span of the GandCrab affiliate enterprise beginning in January 2018, its curators shipped five major revisions to the code, each corresponding with sneaky new features and bug fixes aimed at thwarting the efforts of computer security firms to stymie the spread of the malware.

“In one year, people who worked with us have earned over US $2 billion,” read the farewell post by the eponymous GandCrab identity on the cybercrime forum Exploit[.]in, where the group recruited many of its distributors. “Our name became a generic term for ransomware in the underground. The average weekly income of the project was equal to US $2.5 million.”

The message continued:

“We ourselves have earned over US $150 million in one year. This money has been successfully cashed out and invested in various legal projects, both online and offline ones. It has been a pleasure to work with you. But, like we said, all things come to an end. We are getting a well-deserved retirement. We are a living proof that you can do evil and get off scot-free. We have proved that one can make a lifetime of money in one year. We have proved that you can become number one by general admission, not in your own conceit.”

Evil indeed, when one considers the damage inflicted on so many individuals and businesses hit by GandCrab — easily the most rapacious and predatory malware of 2018 and well into 2019.

The GandCrab identity on Exploit[.]in periodically posted updates about victim counts and ransom payouts. For example, in late July 2018, GandCrab crowed that a single affiliate of the ransomware rental service had infected 27,031 victims in the previous month alone, receiving about $125,000 in commissions.

The following month, GandCrab bragged that the program in July 2018 netted almost 425,000 victims and extorted more than one million dollars worth of cryptocurrencies, much of which went to affiliates who helped to spread the infections.

Russian security firm Kaspersky Lab estimated that by the time the program ceased operations, GandCrab accounted for up to half of the global ransomware market.

ONEIILK2

It remains unclear how many individuals were active in the core GandCrab malware development team. But KrebsOnSecurity located a number of clues that point to the real-life identity of a Russian man who appears to have been put in charge of recruiting new affiliates for the program.

In November 2018, a GandCrab affiliate posted a screenshot on the Exploit[.]in cybercrime forum of a private message between himself and a forum member known variously as “oneiilk2” and “oneillk2” that showed the latter was in charge of recruiting new members to the ransomware earnings program.

Oneiilk2 also was a successful GandCrab affiliate in his own right. In May 2018, he could be seen in multiple Exploit[.]in threads asking for urgent help obtaining access to hacked businesses in South Korea. These solicitations go on for several weeks that month — with Oneiilk2 saying he’s willing to pay top dollar for the requested resources. At the same time, Oneiilk2 can be seen on Exploit asking for help figuring out how to craft a convincing malware lure using the Korean alphabet.

Later in the month, Oneiilk2 says he no longer needs assistance on that request. Just a few weeks later, security firms began warning that attackers were staging a spam campaign to target South Korean businesses with version 4.3 of GandCrab. Continue reading →

Microsoft to Require Multi-Factor Authentication for Cloud Solution Providers

June 28, 2019
54 Comments

It might be difficult to fathom how this isn’t already mandatory, but Microsoft Corp. says it will soon force all Cloud Solution Providers (CSPs) that help companies manage their Office365 accounts to use multi-factor authentication. The move comes amid a noticeable uptick in phishing and malware attacks targeting CSP employees and contractors.

When an organization buys Office365 licenses from a reseller partner, the partner is granted administrative privileges in order to help the organization set up the tenant and establish the initial administrator account. Microsoft says customers can remove that administrative access if they don’t want or need the partner to have access after the initial setup.

But many companies partner with a CSP simply to gain more favorable pricing on software licenses — not necessarily to have someone help manage their Azure/O365 systems. And those entities are more likely to be unaware that just by virtue of that partnership they are giving someone at their CSP (or perhaps even outside contractors working for the CSP) full access to all of their organization’s email and files stored in the cloud.

This is exactly what happened with a company whose email systems were rifled through by intruders who broke into PCM Inc., the world’s sixth-largest CSP. The firm had partnered with PCM because doing so was far cheaper than simply purchasing licenses directly from Microsoft, but its security team was unaware that a PCM employee or contractor maintained full access to all of their employees’email and documents in Office365.

As it happened, the PCM employee was not using multi-factor authentication. And when that PCM employee’s account got hacked, so too did many other PCM customers.

KrebsOnSecurity pinged Microsoft this week to inquire whether there was anything the company could be doing to better explain this risk to customers and CSP partners. In response, Microsoft said while its guidance has always been for partners to enable and require multi-factor authentication for all administrators or agent users in the partner tenants, it would soon be making it mandatory. Continue reading →

Breach at Cloud Solution Provider PCM Inc.

June 27, 2019
35 Comments

A digital intrusion at PCM Inc., a major U.S.-based cloud solution provider, allowed hackers to access email and file sharing systems for some of the company’s clients, KrebsOnSecurity has learned.

El Segundo, Calif. based PCM [NASDAQ:PCMI] is a provider of technology products, services and solutions to businesses as well as state and federal governments. PCM has nearly 4,000 employees, more than 2,000 customers, and generated approximately $2.2 billion in revenue in 2018.

Sources say PCM discovered the intrusion in mid-May 2019. Those sources say the attackers stole administrative credentials that PCM uses to manage client accounts within Office 365, a cloud-based file and email sharing service run by Microsoft Corp.

One security expert at a PCM customer who was recently notified about the incident said the intruders appeared primarily interested in stealing information that could be used to conduct gift card fraud at various retailers and financial institutions.

In that respect, the motivations of the attackers seem similar to the goals of intruders who breached Indian IT outsourcing giant Wipro Ltd. earlier this year. In April, KrebsOnSecurity broke the news that the Wipro intruders appeared to be after anything they could quickly turn into cash, and used their access to harvest gift card information from a number of the company’s customers.

It’s unclear whether PCM was a follow-on victim from the Wipro breach, or if it was attacked separately. As noted in that April story, PCM was one of the companies targeted by the same hacking group that compromised Wipro. Continue reading →

Tracing the Supply Chain Attack on Android

June 25, 2019
46 Comments

Earlier this month, Google disclosed that a supply chain attack by one of its vendors resulted in malicious software being pre-installed on millions of new budget Android devices. Google didn’t exactly name those responsible, but said it believes the offending vendor uses the nicknames “Yehuo” or “Blazefire.” What follows is a deep dive into the identity of that Chinese vendor, which appears to have a long and storied history of pushing the envelope on mobile malware.

“Yehuo” (野火) is Mandarin for “wildfire,” so one might be forgiven for concluding that Google was perhaps using another dictionary than most Mandarin speakers. But Google was probably just being coy: The vendor in question appears to have used both “blazefire” and “wildfire” in two of many corporate names adopted for the same entity.

An online search for the term “yehuo” reveals an account on the Chinese Software Developer Network which uses that same nickname and references the domain blazefire[.]com. More searching points to a Yehuo user on gamerbbs[.]cn who advertises a mobile game called “Xiaojun Junji,” and says the game is available at blazefire[.]com.

Research on blazefire[.]com via Domaintools.com shows the domain was assigned in 2015 to a company called “Shanghai Blazefire Network Technology Co. Ltd.” just a short time after it was registered by someone using the email address “tosaka1027@gmail.com“.

The Shanghai Blazefire Network is part of a group of similarly-named Chinese entities in the “mobile phone pre-installation business and in marketing for advertisers’ products to install services through mobile phone installed software.”

“At present, pre-installed partners cover the entire mobile phone industry chain, including mobile phone chip manufacturers, mobile phone design companies, mobile phone brand manufacturers, mobile phone agents, mobile terminal stores and major e-commerce platforms,” reads a descriptive blurb about the company.

A historic records search at Domaintools on that tosaka1027@gmail.com address says it was used to register 24 Internet domain names, including at least seven that have been conclusively tied to the spread of powerful Android mobile malware.

Two of those domains registered to tosaka1027@gmail.com — elsyzsmc[.]com and rurimeter[.]com — were implicated in propagating the Triada malware. Triada is the very same malicious software Google said was found pre-installed on many of its devices and being used to install spam apps that display ads.

In July 2017, Russian antivirus vendor Dr.Web published research showing that Triada had been installed by default on at least four low-cost Android models. In 2018, Dr.Web expanded its research when it discovered the Triada malware installed on 40 different models of Android devices.

At least another five of the domains registered to tosaka1027@gmail.com — 99youx[.]com, buydudu[.]com, kelisrim[.]com, opnixi[.]com and sonyba[.]com — were seen as early as 2016 as distribution points for the Hummer Trojan, a potent strain of Android malware often bundled with games that completely compromises the infected device. Continue reading →