There was a time when I was content to let my bank authenticate me over the phone by asking for some personal identifiers (SSN/DOB) that are broadly for sale in the cybercrime underground. At some point, however, I decided this wasn’t acceptable for institutions that held significant chunks of our money, and I began taking our business away from those that wouldn’t let me add a simple verbal passphrase that needed to be uttered before any account details could be discussed over the phone.
Nearly a week after this blog first reported signs that Home Depot was battling a major security incident, the company has acknowledged that it suffered a credit and debit card breach dating back to April 2014 involving its U.S. and Canadian stores. Home Depot was quick to assure customers and banks that no debit card PIN data was compromised in the break-in. Nevertheless, multiple financial institutions contacted by this publication are reporting a steep increase over the past few days in fraudulent ATM withdrawals on customer accounts.