Tag Archives: Julie Conroy

A Breach, or Just a Forced Password Reset?

December 4, 2018

Software giant Citrix Systems┬árecently forced a password reset for many users of its Sharefile content collaboration service, warning it would be doing this on a regular basis in response to password-guessing attacks that target people who re-use passwords across multiple Web sites. Many Sharefile users interpreted this as a breach at Citrix and/or Sharefile, but the company maintains that’s not the case. Here’s a closer look at what happened, and some ideas about how to avoid a repeat of this scenario going forward.

Simple Banking Security Tip: Verbal Passwords

November 6, 2017

There was a time when I was content to let my bank authenticate me over the phone by asking for some personal identifiers (SSN/DOB) that are broadly for sale in the cybercrime underground. At some point, however, I decided this wasn’t acceptable for institutions that held significant chunks of our money, and I began taking our business away from those that wouldn’t let me add a simple verbal passphrase that needed to be uttered before any account details could be discussed over the phone.

Chip & PIN vs. Chip & Signature

October 30, 2014

The Obama administration recently issued an executive order requiring that federal agencies migrate to more secure chip-and-PIN based credit cards for all federal employees that are issued payment cards. The move marks a departure from the far more prevalent “chip-and-signature” standard, an approach that has been overwhelmingly adopted by a majority of U.S. banks that are currently issuing chip-based cards. This post seeks to explore some of the possible reasons for the disparity.

DQ Breach? HQ Says No, But Would it Know?

August 26, 2014

Sources within the financial industry say they’re seeing signs that Dairy Queen may be the latest retail chain to be victimized by cybercrooks bent on stealing credit card data. Dairy Queen says it has no indication of a card breach at any of its thousands of locations, but the company also acknowledges that nearly all stores are franchises and that there is no established company process or requirement that franchisees communicate security issues or card breaches to Dairy Queen headquarters.

Double Cashing With Mobile Banking

June 17, 2013

The case of a Kentucky man arrested this month for using mobile banking to steal thousands of dollars from a local supermarket chain highlights the security loopholes that thieves can exploit in mobile check deposit schemes being deployed by financial institutions across the country.

FDIC: 2011 FIS Breach Worse Than Reported

June 4, 2013

A 2011 hacker break-in at banking industry behemoth Fidelity National Information Services (FIS) was far more extensive and serious than the company disclosed in public reports, banking regulators warned FIS customers last month. The disclosure highlights a shocking lack of basic security protections throughout one of the nation’s largest financial services providers.