Category Archives: Target: Small Businesses

Posts in this category will include new stories similar to those told in the Small Business Victims category on The Washington Post’s Security Fix blog, which chronicled the methods organized cyber thieve are using to steal hundreds of thousands of dollars from dozens of small- to mid-sized companies around the country.

Regulators Issue Updated eBanking Security Guidelines

June 29, 2011

Federal banking regulators today released a long-awaited supplement to the 2005 guidelines that describe what banks should be doing to protect e-banking customers from hackers and account takeovers. Experts called the updated guidance a step forward, but were divided over whether it would be adequate to protect small to mid-sized businesses against today’s sophisticated online attackers.

The new guidance updates “Authentication in an Internet Banking Environment,” a document released in 2005 by the Federal Financial Institutions Examination Council (FFIEC) for use by bank security examiners. The 2005 guidance has been criticized for being increasingly irrelevant in the face of current threats like the password-stealing ZeuS Trojan, which can defeat many traditional customer-facing online banking authentication and security measures. The financial industry has been expecting the update since December 2010, when a draft version of the guidelines was accidentally leaked.

The document released today (PDF) recognizes the need to protect customers from newer threats, but stops short of endorsing any specific technology or approach. Instead, it calls on banks to conduct more rigorous risk assessments, to monitor customer transactions for suspicious activity, and to work harder to educate customers — particularly businesses — about the risks involved in banking online.

Court Favors Small Business in eBanking Fraud Case

June 17, 2011

Comerica Bank is liable for more than a half a million dollars stolen in a 2009 cyber heist against a small business, a Michigan court ruled. Experts say the decision is likely to spur additional lawsuits from other victims that have been closely watching the case.

Judge Patrick J. Duggan found that Dallas-based Comerica failed to act “in good faith” in January 2009, January 2009, when it processed almost 100 wire transfers within a few hours from the account of Experi-Metal Inc. (EMI), a custom metals shop based in Sterling Heights, Mich. The transfers that were not recovered amounted to $560,000.

“A bank dealing fairly with its customer, under these circumstances, would have detected and/or stopped the fraudulent wire activity earlier,” Duggan wrote. Judge Duggan has yet to decide how much Comerica will have to pay.

FBI Investigating Cyber Theft of $139,000 from Pittsford, NY

June 10, 2011

Computer crooks stole at least $139,000 from the town coffers of Pittsford, New York this week. The theft is the latest reminder of the widening gap between the sophistication of organized cyber thieves and the increasingly ineffective security measures employed by many financial institutions across the United States.

The attack began on or around June 1, 2011, when someone logged into the online commercial banking account of the Town of Pittsford, a municipality of 25,000 not far from Rochester, N.Y. The thieves initiated a small batch of automated clearing house (ACH) transfers to several money mules, willing or unwitting individuals in the U.S.A. who had been recruited by the attackers prior to the theft. The mules pulled the money out of their bank accounts in cash and wired it to individuals in Saint Petersburg, Russia and Kiev, Ukraine via transfer services Western Union and Moneygram.