Many security-savvy readers of this blog have learned to be vigilant against ATM card skimmers and hidden devices that can record you entering your PIN at the cash machine. But experts say an increasing form of ATM fraud involves the use of simple devices capable of snatching cash and ATM cards from unsuspected users.
I spent several hours this past week watching video footage from hidden cameras that skimmer thieves placed at ATMs to surreptitiously record customers entering their PINs. I was surprised to see that out of the dozens of customers that used these cash machines, only one bothered to take the simple security precaution of covering his hand when entering his 4-digit code.
It’s getting harder to detect some of the newer ATM skimmers, fraud devices attached to or inserted into cash machines and designed to steal card and PIN data. Among the latest and most difficult-to-spot skimmer innovations is a wafer-thin card reading device that can be inserted directly into the ATM’s card acceptance slot.
I spent the past week vacationing (mostly) in Southern California, traveling from Los Angeles to Santa Barbara and on to wine country in Santa Ynez. Along the way, I received some information from a law enforcement source in the area about a recent ATM skimmer attack that showcased a late-model all-in-one skimmer.
In July 2011, a customer at a Chase Bank branch in West Hills, Calif. noticed something odd about the ATM he was using and reported it to police. Authorities who responded to the incident discovered a sophisticated, professional-grade ATM skimmer that they believe was made with the help of a 3D printer.
Almost a year ago, I wrote about ATM skimmers made of parts cannibalized from old MP3 players. Since then, I’ve noticed quite a few more ads for these MP3-powered skimmers in the criminal underground, perhaps because audio skimmers allow fraudsters to sell lucrative service contracts along with their theft devices.
Using audio to capture credit and debit card data is not a new technique, but it is becoming vogue: Square, an increasingly popular credit card reader built for the iPhone, works by plugging into the headphone jack on the iPhone and converting credit card data stored on the card into audio files.
Most of the ATM skimmers I’ve profiled in this blog were parts designed to mimic and to fit on top of existing cash machine components, such as card acceptance slots or PIN pads. But sometimes, skimmer thieves find success in modifying or wholesale swapping out ATM parts with compromised look-alikes.
To combat an increase in ATM fraud from skimmer devices, cash machine makers have been outfitting ATMs with a variety of anti-skimming technologies. In many cases, these anti-skimming tools take the shape of green or blue semi-transparent plastic casings that protrude from the card acceptance slot to prevent would-be thieves from easily attaching skimming devices. But a surprising number of incidents, skimmer scammers have simply designed their skimmers to look exactly like the anti-skimming devices.
On February 8, 2009, a customer at an ATM at a Bank of America branch in Sun Valley, Calif., spotted something that didn’t look quite right about the machine: A silver, plexiglass device had been attached to the ATM’s card acceptance slot, in a bid to steal card data from unsuspecting ATM users.
But the customer and the bank’s employees initially overlooked a secondary fraud device that the unknown thief had left at the scene: A sophisticated, battery operated and motion activated camera designed to record victims entering their personal identification numbers at the ATM.
Media attention to crimes involving ATM skimmers may make consumers more likely to identify compromised cash machines, which involve cleverly disguised theft devices that sometimes appear off-color or out-of-place. Yet, many of today’s skimmer scams can swipe your card details and personal identification number while leaving the ATM itself completely untouched, making them far more difficult to spot.
The most common of these off-ATM skimmers can be found near cash machines that are located in the antechamber of a bank or building lobby, where access is controlled by a key card lock that is activated when the customer swipes his or her ATM card. In these scams, the thieves remove the card swipe device attached to the outside door, add a skimmer, and then reattach the device to the door. The attackers then place a hidden camera just above or beside the ATM, so that the camera is angled to record unsuspecting customers entering their PINs.
