The United Parcel Service (UPS) says fraudsters have been harvesting phone numbers and other information from its online shipment tracking tool in Canada to send highly targeted SMS phishing (a.k.a. “smishing”) messages that spoofed UPS and other top brands. The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn’t be shipped unless the customer paid an added delivery fee.
Last month’s post examining the top email-based malware attacks received so much attention and provocative feedback that I thought it was worth revisiting. I assembled it because victims of cyberheists rarely discover or disclose how they got infected with the Trojan that helped thieves siphon their money, and I wanted to test conventional wisdom about the source of these attacks.
While the data from the past month again shows why that wisdom remains conventional, I believe the subject is worth periodically revisiting because it serves as a reminder that these attacks can be stealthier than they appear at first glance.
I have written a great deal about how organized cyber gangs in Eastern Europe drained tens of millions of dollars from the bank accounts of small- to mid-sized businesses last year. But new evidence indicates one of the gangs chiefly responsible for these attacks actually managed to hack directly into a U.S. bank last year and siphon off tens of thousands of dollars.