Posts Tagged: Facebook


2
Oct 18

When Security Researchers Pose as Cybercrooks, Who Can Tell the Difference?

A ridiculous number of companies are exposing some or all of their proprietary and customer data by putting it in the cloud without any kind of authentication needed to read, alter or destroy it. When cybercriminals are the first to discover these missteps, usually the outcome is a demand for money in return for the stolen data. But when these screw-ups are unearthed by security professionals seeking to make a name for themselves, the resulting publicity often can leave the breached organization wishing they’d instead been quietly extorted by anonymous crooks.

Last week, I was on a train from New York to Washington, D.C. when I received a phone call from Vinny Troia, a security researcher who runs a startup in Missouri called NightLion Security. Troia had discovered that All American Entertainment, a speaker bureau which represents a number of celebrities who also can be hired to do public speaking, had exposed thousands of speaking contracts via an unsecured Amazon cloud instance.

The contracts laid out how much each speaker makes per event, details about their travel arrangements, and any requirements or obligations stated in advance by both parties to the contract. No secret access or password was needed to view the documents.

It was a juicy find to be sure: I can now tell you how much Oprah makes per event (it’s a lot). Ditto for Gwyneth Paltrow, Olivia Newton John, Michael J. Fox and a host of others. But I’m not going to do that.

Firstly, it’s nobody’s business what they make. More to the point, All American also is my speaker bureau, and included in the cache of documents the company exposed in the cloud were some of my speaking contracts. In fact, when Troia called about his find, I was on my way home from one such engagement.

I quickly informed my contact at All American and asked them to let me know the moment they confirmed the data was removed from the Internet. While awaiting that confirmation, my pent-up frustration seeped into a tweet that seemed to touch a raw nerve among others in the security industry.

The same day I alerted them, All American took down its bucket of unsecured speaker contract data, and apologized profusely for the oversight (although I have yet to hear a good explanation as to why this data needed to be stored in the cloud to begin with).

This was hardly the first time Troia had alerted me about a huge cache of important or sensitive data that companies have left exposed online. On Monday, TechCrunch broke the story about a “breach” at Apollo, a sales engagement startup boasting a database of more than 200 million contact records. Calling it a breach seems a bit of a stretch; it probably would be more accurate to describe the incident as a data leak.

Just like my speaker bureau, Apollo had simply put all this data up on an Amazon server that anyone on the Internet could access without providing a password. And Troia was again the one who figured out that the data had been leaked by Apollo — the result of an intensive, months-long process that took some extremely interesting twists and turns.

That journey — which I will endeavor to describe here — offered some uncomfortable insights into how organizations frequently learn about data leaks these days, and indeed whether they derive any lasting security lessons from the experience at all. It also gave me a new appreciation for how difficult it can be for organizations that screw up this way to tell the difference between a security researcher and a bad guy.

THE DARK OVERLORD

I began hearing from Troia almost daily beginning in mid-2017. At the time, he was on something of a personal mission to discover the real-life identity behind The Dark Overlord (TDO), the pseudonym used by an individual or group of criminals who have been extorting dozens of companies — particularly healthcare providers — after hacking into their systems and stealing sensitive data.

The Dark Overlord’s method was roughly the same in each attack. Gain access to sensitive data (often by purchasing access through crimeware-as-a-service offerings), and send a long, rambling ransom note to the victim organization demanding tens of thousands of dollars in Bitcoin for the safe return of said data.

Victims were typically told that if they refused to pay, the stolen data would be sold to cybercriminals lurking on Dark Web forums. Worse yet, TDO also promised to make sure the news media knew that victim organizations were more interested in keeping the breach private than in securing the privacy of their customers or patients.

In fact, the apparent ringleader of TDO reached out to KrebsOnSecurity in May 2016 with a remarkable offer. Using the nickname “Arnie,” the public voice of TDO said he was offering exclusive access to news about their latest extortion targets.

Snippets from a long email conversation in May 2016 with a hacker who introduced himself as Adam but would later share his nickname as “Arnie” and disclose that he was a member of The Dark Overlord. In this conversation, he is offering to sell access to scoops about data breaches that he caused.

Arnie claimed he was an administrator or key member on several top Dark Web forums, and provided a handful of convincing clues to back up his claim. He told me he had real-time access to dozens of healthcare organizations they’d hacked into, and that each one which refused to give in to TDO’s extortion demands could turn into a juicy scoop for KrebsOnSecurity.

Arnie said he was coming to me first with the offer, but that he was planning to approach other journalists and news outlets if I declined. I balked after discovering that Arnie wasn’t offering this access for free: He wanted 10 bitcoin in exchange for exclusivity (at the time, his asking price was roughly equivalent to USD $5,000).

Perhaps other news outlets are accustomed to paying for scoops, but that is not something I would ever consider. And in any case the whole thing was starting to smell like a shakedown or scam. I declined the offer. It’s possible other news outlets or journalists did not; I will not speculate on this matter further, other than to say readers can draw their own conclusions based on the timeline and the public record. Continue reading →


4
Sep 18

For 2nd Time in 3 Years, Mobile Spyware Maker mSpy Leaks Millions of Sensitive Records

mSpy, the makers of a software-as-a-service product that claims to help more than a million paying customers spy on the mobile devices of their kids and partners, has leaked millions of sensitive records online, including passwords, call logs, text messages, contacts, notes and location data secretly collected from phones running the stealthy spyware.

Less than a week ago, security researcher Nitish Shah directed KrebsOnSecurity to an open database on the Web that allowed anyone to query up-to-the-minute mSpy records for both customer transactions at mSpy’s site and for mobile phone data collected by mSpy’s software. The database required no authentication.

A list of data points that can be slurped from a mobile device that is secretly running mSpy’s software.

Before it was taken offline sometime in the past 12 hours, the database contained millions of records, including the username, password and private encryption key of each mSpy customer who logged in to the mSpy site or purchased an mSpy license over the past six months. The private key would allow anyone to track and view details of a mobile device running the software, Shah said.

In addition, the database included the Apple iCloud username and authentication token of mobile devices running mSpy, and what appear to be references to iCloud backup files. Anyone who stumbled upon this database also would have been able to browse the Whatsapp and Facebook messages uploaded from mobile devices equipped with mSpy.

Usernames, passwords, text messages and loads of other more personal details were leaked from mobile devices running mSpy.

Other records exposed included the transaction details of all mSpy licenses purchased over the last six months, including customer name, email address, mailing address and amount paid. Also in the data set were mSpy user logs — including the browser and Internet address information of people visiting the mSpy Web site.

Shah said when he tried to alert mSpy of his findings, the company’s support personnel ignored him.

“I was chatting with their live support, until they blocked me when I asked them to get me in contact with their CTO or head of security,” Shah said.

KrebsOnSecurity alerted mSpy about the exposed database on Aug. 30. This morning I received an email from mSpy’s chief security officer, who gave only his first name, “Andrew.”

“We have been working hard to secure our system from any possible leaks, attacks, and private information disclosure,” Andrew wrote. “All our customers’ accounts are securely encrypted and the data is being wiped out once in a short period of time. Thanks to you we have prevented this possible breach and from what we could discover the data you are talking about could be some amount of customers’ emails and possibly some other data. However, we could only find that there were only a few points of access and activity with the data.”

Some of those “points of access” were mine. In fact, because mSpy’s Web site access logs were leaked I could view evidence of my own activity on their site in real-time via the exposed database, as could Shah of his own poking around.

A screen shot of the exposed database. The records shown here are non-sensitive “debug” logs.

Continue reading →


29
Aug 18

Instagram’s New Security Tools are a Welcome Step, But Not Enough

Instagram users should soon have more secure options for protecting their accounts against Internet bad guys.  On Tuesday, the Facebook-owned social network said it is in the process of rolling out support for third-party authentication apps. Unfortunately, this welcome new security offering does nothing to block Instagram account takeovers when thieves manage to hijack a target’s mobile phone number — an increasingly common crime.

New two-factor authentication options Instagram says it is rolling out to users over the next few weeks.

For years, security experts have warned that hackers are exploiting weak authentication at Instagram to commandeer accounts. Instagram has long offered users a security option to have a one-time code sent via text message to a mobile device, but these codes can be intercepted via several methods (more on that in a bit).

The new authentication offering requires users to download a third-party app like Authy, Duo or Google Authenticator, which generates a one-time code that needs to be entered after the user supplies a password.

In a blog post Tuesday, Instagram said support for third-party authenticator apps “has begun to roll out and will be available to the global community in the coming weeks.

Instagram put me on a whitelist of accounts to get an early peek at the new security feature, so these options probably aren’t yet available to most users. But there’s a screenshot below that shows the multi-factor options available in the mobile app. When these options do become more widely available, Instagram says people can use a third-party app to receive a one-time code. To do this:

  1. Go to your Settings.
  2. Scroll down and tap Two-Factor Authentication.
  3. If you haven’t already turned two-factor authentication on, tap Get Started.
  4. Tap next to Authentication App, then follow the on-screen instructions.
  5. Enter the confirmation code from the third party authentication app to complete the process.

Note that if you have previously enabled SMS-based authentication, it is likely still enabled unless and until you disable it. The app also prompts users to save a series of recovery codes, which should be kept in a safe place in case one’s mobile device is ever lost.

WHAT IT DOESN’T FIX

Instagram has received quite a lot of bad press lately from publications reporting numerous people who had their accounts hijacked even though they had Instagram’s SMS authentication turned on. The thing is, many of those stories have been about people having their Instagram accounts hijacked because fraudsters were able to hijack their mobile phone number.

In these cases, the fraudsters were able to hijack the Instagram accounts because Instagram allows users to reset their account passwords with a single factor — using nothing more than a text message sent to a mobile number on fileAnd nothing in these new authentication offerings will change that for people who have shared their mobile number with Instagram.

Criminals can and do exploit SMS-based password reset requests to hijack Instagram accounts by executing unauthorized “SIM swaps,” i.e., tricking the target’s mobile provider into transferring the phone number to a device or account they control and intercepting the password reset link sent via SMS. Once they hijack the target’s mobile number, they can then reset the password for the associated Instagram account.

I asked Instagram if there was any way for people who have supplied the company with their phone number to turn off SMS-based password reset requests. I received this response from their PR folks:

“I can confirm that disabling SMS two factor will not disable the ability to reset a password via SMS,” a spokesperson said via email. “We recommend that the community use a third-party app for authentication, in place of SMS authentication. We’ll continue to iterate and improve on this product to keep people safe on our platform.” Continue reading →


23
Jul 18

Google: Security Keys Neutralized Employee Phishing

Google has not had any of its 85,000+ employees successfully phished on their work-related accounts since early 2017, when it began requiring all employees to use physical Security Keys in place of passwords and one-time codes, the company told KrebsOnSecurity.

A YubiKey Security Key made by Yubico. The basic model featured here retails for $20.

Security Keys are inexpensive USB-based devices that offer an alternative approach to two-factor authentication (2FA), which requires the user to log in to a Web site using something they know (the password) and something they have (e.g., a mobile device).

A Google spokesperson said Security Keys now form the basis of all account access at Google.

“We have had no reported or confirmed account takeovers since implementing security keys at Google,” the spokesperson said. “Users might be asked to authenticate using their security key for many different apps/reasons. It all depends on the sensitivity of the app and the risk of the user at that point in time.”

The basic idea behind two-factor authentication is that even if thieves manage to phish or steal your password, they still cannot log in to your account unless they also hack or possess that second factor.

The most common forms of 2FA require the user to supplement a password with a one-time code sent to their mobile device via text message or an app. Indeed, prior to 2017 Google employees also relied on one-time codes generated by a mobile app — Google Authenticator.

In contrast, a Security Key implements a form of multi-factor authentication known as Universal 2nd Factor (U2F), which allows the user to complete the login process simply by inserting the USB device and pressing a button on the device. The key works without the need for any special software drivers.

Once a device is enrolled for a specific Web site that supports Security Keys, the user no longer needs to enter their password at that site (unless they try to access the same account from a different device, in which case it will ask the user to insert their key).

U2F is an emerging open source authentication standard, and as such only a handful of high-profile sites currently support it, including Dropbox, Facebook, Github (and of course Google’s various services). Most major password managers also now support U2F, including Dashlane, and Keepass. Duo Security [full disclosure: an advertiser on this site] also can be set up to work with U2F.

With any luck, more sites soon will begin incorporating the Web Authentication API — also known as “WebAuthn” — a standard put forth by the World Wide Web Consortium in collaboration with the FIDO Alliance. The beauty of WebAuthn is that it eliminates the need for users to constantly type in their passwords, which negates the threat from common password-stealing methods like phishing and man-in-the-middle attacks.

Currently, U2F is supported by Chrome, Mozilla Firefox, and Opera. In both Firefox and Quantum (the newer, faster version of Firefox), U2F is not enabled by default. To turn it on, type “about:config” in the browser bar, type or paste “security.webauth.u2f” and double-click the resulting entry to change the preference’s value from “false” to “true.”

Microsoft says it expects to roll out updates to its flagship Edge browser to support U2F later this year. According to a recent article at 9to5Mac.com, Apple has not yet said when or if it will support the standard in its Safari browser. Continue reading →


26
May 18

Why Is Your Location Data No Longer Private?

The past month has seen one blockbuster revelation after another about how our mobile phone and broadband providers have been leaking highly sensitive customer information, including real-time location data and customer account details. In the wake of these consumer privacy debacles, many are left wondering who’s responsible for policing these industries? How exactly did we get to this point? What prospects are there for changes to address this national privacy crisis at the legislative and regulatory levels? These are some of the questions we’ll explore in this article.

In 2015, the Federal Communications Commission under the Obama Administration reclassified broadband Internet companies as telecommunications providers, which gave the agency authority to regulate broadband providers the same way as telephone companies.

The FCC also came up with so-called “net neutrality” rules designed to prohibit Internet providers from blocking or slowing down traffic, or from offering “fast lane” access to companies willing to pay extra for certain content or for higher quality service.

In mid-2016, the FCC adopted new privacy rules for all Internet providers that would have required providers to seek opt-in permission from customers before collecting, storing, sharing and selling anything that might be considered sensitive — including Web browsing, application usage and location information, as well as financial and health data.

But the Obama administration’s new FCC privacy rules didn’t become final until December 2016, a month after then President-elect Trump was welcomed into office by a Republican controlled House and Senate.

Congress still had 90 legislative days (when lawmakers are physically in session) to pass a resolution killing the privacy regulations, and on March 23, 2017 the Senate voted 50-48 to repeal them. Approval of the repeal in the House passed quickly thereafter, and President Trump officially signed it on April 3, 2017.

In an op-ed published in The Washington Post, Ajit Pai — a former Verizon lawyer and President Trump’s pick to lead the FCC — said “despite hyperventilating headlines, Internet service providers have never planned to sell your individual browsing history to third parties.”

FCC Commissioner Ajit Pai.

“That’s simply not how online advertising works,” Pai wrote. “And doing so would violate ISPs’ privacy promises. Second, Congress’s decision last week didn’t remove existing privacy protections; it simply cleared the way for us to work together to reinstate a rational and effective system for protecting consumer privacy.”

Sen. Bill Nelson (D-Fla.) came to a different conclusion, predicting that the repeal of the FCC privacy rules would allow broadband providers to collect and sell a “gold mine of data” about customers.

“Your mobile broadband provider knows how you move about your day through information about your geolocation and internet activity through your mobile device,” Nelson said. The Senate resolution “will take consumers out of this driver’s seat and place the collection and use of their information behind a veil of secrecy.”

Meanwhile, pressure was building on the now Republican-controlled FCC to repeal the previous administration’s net neutrality rules. The major ISPs and mobile providers claimed the new regulations put them at a disadvantage relative to competitors that were not regulated by the FCC, such as Amazon, Apple, Facebook and Google.

On Dec. 14, 2017, FCC Chairman Pai joined two other Republic FCC commissioners in a 3-2 vote to dismantle the net neutrality regulations.

As The New York Times observed after the net neutrality repeal, “the commission’s chairman, Ajit Pai, vigorously defended the repeal before the vote. He said the rollback of the rules would eventually benefit consumers because broadband providers like AT&T and Comcast could offer them a wider variety of service options.”

“We are helping consumers and promoting competition,” Mr. Pai said. “Broadband providers will have more incentive to build networks, especially to underserved areas.”

MORE OR LESS CHOICE?

Some might argue we’ve seen reduced competition and more industry consolidation since the FCC repealed the rules. Major broadband and mobile provider AT&T and cable/entertainment giant Time Warner are now fighting the Justice Department in a bid to merge. Two of the four-largest mobile telecom and broadband providers — T-Mobile and Sprint — have announced plans for a $26 billion merger.

The FCC privacy rules from 2016 that were overturned by Congress sought to give consumers more choice about how their data was to be used, stored and shared. But consumers now have less “choice” than ever about how their mobile provider shares their data and with whom. Worse, the mobile and broadband providers themselves are failing to secure their own customers’ data.

This month, it emerged that the major mobile providers have been giving commercial third-parties the ability to instantly look up the precise location of any mobile subscriber in real time. KrebsOnSecurity broke the news that one of these third parties — LocationSmartleaked this ability for years to anyone via a buggy component on its Web site.

LocationSmart’s demo page featured a buggy component which allowed anyone to look up anyone else’s mobile device location, in real time, and without consent.

We also learned that another California company — Securus Technologies — was selling real-time location lookups to a number of state and local law enforcement agencies, and that accounts for dozens of those law enforcement officers were obtained by hackers.  Securus, it turned out, was ultimately getting its data from LocationSmart.

This week, researchers discovered that a bug in T-Mobile’s Web site let anyone access the personal account details of any customer with just their cell phone number, including full name, address, account number and some cases tax ID numbers.

Not to be outdone, Comcast was revealed to have exposed sensitive information on customers through a buggy component of its Web site that could be tricked into displaying the home address where the company’s wireless router is located, as well as the router’s Wi-Fi name and password.

It’s not clear how FCC Chairman Pai intends to “reinstate a rational and effective system for protecting consumer privacy,” as he pledged after voting last year to overturn the 2015 privacy rules. The FCC reportedly has taken at least tentative steps to open an inquiry into the LocationSmart debacle, although Sen. Ron Wyden (D-Ore.) has called on Chairman Pai to recuse himself on the inquiry because Pai once represented Securus as an attorney. (Wyden also had some choice words for the wireless companies).

The major wireless carriers all say they do not share customer location data without customer consent or in response to a court order or subpoena. Consent. All of these carriers pointed me to their privacy policies. It could be the carriers believe these policies clearly explain that simply by using their wireless device customers have opted-in to having their real-time location data sold or given to third-party companies.

Michelle De Mooy, director of the privacy and data project at the Center for Democracy & Technology (CDT), said if the mobile giants are burying that disclosure in privacy policy legalese, that’s just not good enough.

“Even if they say, ‘Our privacy policy says we can do this,’ it violates peoples’ reasonable expectations of when and why their location data is being collected and how that’s going to be used. It’s not okay to simply point to your privacy policies and expect that to be enough.”

Continue reading →


20
Apr 18

Is Facebook’s Anti-Abuse System Broken?

Facebook has built some of the most advanced algorithms for tracking users, but when it comes to acting on user abuse reports about Facebook groups and content that clearly violate the company’s “community standards,” the social media giant’s technology appears to be woefully inadequate.

Last week, Facebook deleted almost 120 groups totaling more than 300,000 members. The groups were mostly closed — requiring approval from group administrators before outsiders could view the day-to-day postings of group members.

However, the titles, images and postings available on each group’s front page left little doubt about their true purpose: Selling everything from stolen credit cards, identities and hacked accounts to services that help automate things like spamming, phishing and denial-of-service attacks for hire.

To its credit, Facebook deleted the groups within just a few hours of KrebsOnSecurity sharing via email a spreadsheet detailing each group, which concluded that the average length of time the groups had been active on Facebook was two years. But I suspect that the company took this extraordinary step mainly because I informed them that I intended to write about the proliferation of cybercrime-based groups on Facebook.

That story, Deleted Facebook Cybercrime Groups had 300,000 Members, ended with a statement from Facebook promising to crack down on such activity and instructing users on how to report groups that violate it its community standards.

In short order, some of the groups I reported that were removed re-established themselves within hours of Facebook’s action. I decided instead of contacting Facebook’s public relations arm directly that I would report those resurrected groups and others using Facebook’s stated process. Roughly two days later I received a series replies saying that Facebook had reviewed my reports but that none of the groups were found to have violated its standards. Here’s a snippet from those replies:

Perhaps I should give Facebook the benefit of the doubt: Maybe my multiple reports one after the other triggered some kind of anti-abuse feature that is designed to throttle those who would seek to abuse it to get otherwise legitimate groups taken offline — much in the way that pools of automated bot accounts have been known to abuse Twitter’s reporting system to successfully sideline accounts of specific targets.

Or it could be that I simply didn’t click the proper sequence of buttons when reporting these groups. The closest match I could find in Facebook’s abuse reporting system were, “Doesn’t belong on Facebook,” and “Purchase or sale of drugs, guns or regulated products.” There was/is no option for “selling hacked accounts, credit cards and identities,” or anything of that sort.

In any case, one thing seems clear: Naming and shaming these shady Facebook groups via Twitter seems to work better right now for getting them removed from Facebook than using Facebook’s own formal abuse reporting process. So that’s what I did on Thursday. Here’s an example: Continue reading →


16
Apr 18

Deleted Facebook Cybercrime Groups Had 300,000 Members

Hours after being alerted by KrebsOnSecurity, Facebook last week deleted almost 120 private discussion groups totaling more than 300,000 members who flagrantly promoted a host of illicit activities on the social media network’s platform. The scam groups facilitated a broad spectrum of shady activities, including spamming, wire fraud, account takeovers, phony tax refunds, 419 scams, denial-of-service attack-for-hire services and botnet creation tools. The average age of these groups on Facebook’s platform was two years.

On Thursday, April 12, KrebsOnSecurity spent roughly two hours combing Facebook for groups whose sole purpose appeared to be flouting the company’s terms of service agreement about what types of content it will or will not tolerate on its platform.

One of nearly 120 different closed cybercrime groups operating on Facebook that were deleted late last week. In total, there were more than 300,000 members of these groups. The average age of these groups was two years, but some had existed for up to nine years on Facebook

My research centered on groups whose singular focus was promoting all manner of cyber fraud, but most especially those engaged in identity theft, spamming, account takeovers and credit card fraud. Virtually all of these groups advertised their intent by stating well-known terms of fraud in their group names, such as “botnet helpdesk,” “spamming,” “carding” (referring to credit card fraud), “DDoS” (distributed denial-of-service attacks), “tax refund fraud,” and account takeovers.

Each of these closed groups solicited new members to engage in a variety of shady activities. Some had existed on Facebook for up to nine years; approximately ten percent of them had plied their trade on the social network for more than four years.

Here is a spreadsheet (PDF) listing all of the offending groups reported, including: Their stated group names; the length of time they were present on Facebook; the number of members; whether the group was promoting a third-party site on the dark or clear Web; and a link to the offending group. A copy of the same spreadsheet in .csv format is available here.

The biggest collection of groups banned last week were those promoting the sale and use of stolen credit and debit card accounts. The next largest collection of groups included those facilitating account takeovers — methods for mass-hacking emails and passwords for countless online accounts such Amazon, Google, Netflix, PayPal, as well as a host of online banking services.

This rather active Facebook group, which specialized in identity theft and selling stolen bank account logins, was active for roughly three years and had approximately 2,500 members.

In a statement to KrebsOnSecurity, Facebook pledged to be more proactive about policing its network for these types of groups.

“We thank Mr. Krebs for bringing these groups to our attention, we removed them as soon as we investigated,” said Pete Voss, Facebook’s communications director. “We investigated these groups as soon as we were aware of the report, and once we confirmed that they violated our Community Standards, we disabled them and removed the group admins. We encourage our community to report anything they see that they don’t think should be in Facebook, so we can take swift action.” Continue reading →


9
Apr 18

Don’t Give Away Historic Details About Yourself

Social media sites are littered with seemingly innocuous little quizzes, games and surveys urging people to reminisce about specific topics, such as “What was your first job,” or “What was your first car?” The problem with participating in these informal surveys is that in doing so you may be inadvertently giving away the answers to “secret questions” that can be used to unlock access to a host of your online identities and accounts.

I’m willing to bet that a good percentage of regular readers here would never respond — honestly or otherwise — to such questionnaires (except perhaps to chide others for responding). But I thought it was worth mentioning because certain social networks — particularly Facebook — seem positively overrun with these data-harvesting schemes. What’s more, I’m constantly asking friends and family members to stop participating in these quizzes and to stop urging their contacts to do the same.

On the surface, these simple questions may be little more than an attempt at online engagement by otherwise well-meaning companies and individuals. Nevertheless, your answers to these questions may live in perpetuity online, giving identity thieves and scammers ample ammunition to start gaining backdoor access to your various online accounts.

Consider, for example, the following quiz posted to Facebook by San Benito Tire Pros, a tire and auto repair shop in California. It asks Facebook users, “What car did you learn to drive stick shift on?”

I hope this is painfully obvious, but for many people the answer will be the same as to the question, “What was the make and model of your first car?”, which is one of several “secret questions” most commonly used by banks and other companies to let customers reset their passwords or gain access to the account without knowing the password.

This simple one-question quiz has been shared more than 250 times on Facebook since it was posted a week ago. Thousands of Facebook users responded in earnest, and in so doing linked their profile to the answer.

Probably the most well-known and common secret question, “what was the name of your first pet,” comes up in a number of Facebook quizzes that, incredibly, thousands of people answer willingly and (apparently) truthfully. When I saw this one I was reminded of this hilarious 2007 Daily Show interview wherein Jon Stewart has Microsoft co-founder Bill Gates on and tries to slyly ask him the name of his first pet.

Almost 5,000 Facebook users answered this common password reset secret question.

Continue reading →


13
Nov 17

How to Opt Out of Equifax Revealing Your Salary History

A KrebsOnSecurity series on how easy big-three credit bureau Equifax makes it to get detailed salary history data on tens of millions of Americans apparently inspired a deeper dive on the subject by Fast Company, which examined how this Equifax division has been one of the company’s best investments. In this post, I’ll show you how to opt out of yet another Equifax service that makes money at the expense of your privacy.

My original report showed how the salary history for tens of millions of employees at some of the world’s largest corporations was available to anyone armed with an employee’s Social Security number and date of birth — information that was stolen on 145.5 million Americans in the recent breach at Equifax.

Equifax took down their salary portal — a service from the company’s Workforce Solutions division known as The Work Number (formerly “TALX“) — just a few hours after my story went live on Oct. 8. The company explained that the site was being disabled for routine maintenance, but Equifax didn’t fully reopen the portal until Nov. 2, following the addition of unspecified “security improvements.”

Fast Company writer Joel Winston’s story examines how some 70,000 companies — including Amazon, AT&T, Facebook, Microsoft, Oracle, Twitter and Wal-Mart — actually pay Equifax to collect, organize, and re-sell their employees’ personal income information and work history.

“A typical employee at Facebook (which also owns Instagram and WhatsApp) may require verification of his employment through TALX when he leases an apartment, updates his immigration status, applies for a loan or public aid, or applies for a new job,” Winston writes. “If his new prospective employer is among the 70,000 approved entities in Equifax’s verifier network with a “permissible purpose,” that company can purchase his employment and income information for about $20.”

While this may sound like a nice and legitimate use of salary data, the point of my original report was that this salary data is also available to anyone who has the Social Security number and date of birth on virtually any person who once worked at a company that uses this Equifax service.

In May 2017, KrebsOnSecurity broke the story of how this same Equifax Workforce portal was abused for an entire year by identity thieves involved in tax refund fraud with the Internal Revenue Service. Fraudsters used SSN and DOB data to reset the 4-digit PINs given to customer employees as a password, and then steal W-2 tax data after successfully answering personal questions about those employees.

Curiously, Equifax claims they have no evidence that anyone was harmed as a result of the year-long pattern of tax fraud related to how easy it was to coax salary and payroll data out of its systems.

“We do not know of any specific fraud incidents linked with the Work Number,” Equifax spokeswoman Marisa Salcines told Fast Company.

This statement sounds suspiciously like what big-three credit bureau Experian told lawmakers in 2014 after they were hauled up to Capitol Hill to explain another breach that was scooped by KrebsOnSecurity: That a Vietnamese man who ran an identity theft service which catered to tax refund fraudsters had access for nine months to more than 200 million consumer records maintained by Experian.

Experian’s suits told lawmakers that no consumers were harmed even as the U.S. Secret Service was busy arresting customers of this identity theft service — nearly all of whom were involved in tax refund fraud and other forms of consumer ID theft. Continue reading →


2
Aug 17

Flash Player is Dead, Long Live Flash Player!

Adobe last week detailed plans to retire its Flash Player software, a cross-platform browser plugin so powerful and so packed with security holes that it has become the favorite target of malware developers. To help eradicate this ubiquitous liability, Adobe is enlisting the help of Apple, Facebook, Google, Microsoft and Mozilla. But don’t break out the bubbly just yet: Adobe says Flash won’t be put down officially until 2020.

brokenflash-aIn a blog post about the move, Adobe said more sites are turning away from proprietary code like Flash toward open standards like HTML5, WebGL and WebAssembly, and that these components now provide many of the capabilities and functionalities that plugins pioneered.

“Over time, we’ve seen helper apps evolve to become plugins, and more recently, have seen many of these plugin capabilities get incorporated into open web standards,” Adobe said. “Today, most browser vendors are integrating capabilities once provided by plugins directly into browsers and deprecating plugins.”

It’s remarkable how quickly Flash has seen a decline in both use and favor, particularly among the top browser makers. Just three years ago, at least 80 percent of desktop Chrome users visited a site with Flash each day, according to Google. Today, usage of Flash among Chrome users stands at just 17 percent and continues to decline (see Google graphic below).

For Mac users, the turning away from Flash began in 2010, when Apple co-founder Steve Jobs famously penned his “Thoughts on Flash” memo that outlined the reasons why the technology would not be allowed on the company’s iOS products. Apple stopped pre-installing the plugin that same year.

The percentage of Chrome users over time that have used Flash on a Web site. Image: Google.

The percentage of Chrome users over time that have used Flash on a Web site. Image: Google.

“Today, if users install Flash, it remains off by default,” a post by Apple’s WebKit Team explains. “Safari requires explicit approval on each website before running the Flash plugin.”

Mozilla said that starting this month Firefox users will choose which websites are able to run the Flash plugin.

“Flash will be disabled by default for most users in 2019, and only users running the Firefox Extended Support Release will be able to continue using Flash through the final end-of-life at the end of 2020,” writes Benjamin Smedberg for Mozilla. “In order to preserve user security, once Flash is no longer supported by Adobe security patches, no version of Firefox will load the plugin.” Continue reading →