Category Archives: Web Fraud 2.0

All About Fraud: How Crooks Get the CVV

April 26, 2016

A longtime reader recently asked: “How do online fraudsters get the 3-digit card verification value (CVV or CVV2) code printed on the back of customer cards if merchants are forbidden from storing this information? The answer: Probably by installing a Web-based keylogger at an online merchant so that all data that customers submit to the site is copied and sent to the attacker’s server.

Carders Park Piles of Cash at Joker’s Stash

March 21, 2016

A steady stream of card breaches at retailers, restaurants and hotels has flooded underground markets with a historic glut of stolen debit and credit card data. Today there are at least hundreds of sites online selling stolen account data, yet only a handful of them actively court bulk buyers and organized crime rings. Faced with a buyer’s market, these elite shops set themselves apart by focusing on loyalty programs, frequent-buyer discounts, money-back guarantees and just plain old good customer service.

Breached Credit Union Comes Out of its Shell

February 25, 2016

Notifying people and companies about data breaches often can be a frustrating and thankless job. Despite my best efforts, sometimes a breach victim I’m alerting will come away convinced that I am not an investigative journalist but instead a scammer. This happened most recently this week, when I told a California credit union that its online banking site was compromised and apparently had been for nearly two months.

Fraudsters Tap Kohl’s Cash for Cold Cash

February 11, 2016

Scam artists have been using hacked accounts from retailer Kohls.com to order high-priced, bulky merchandise that is then shipped to the victim’s home. While the crooks don’t get the stolen merchandise, the unauthorized purchases rack up valuable credits called “Kohl’s cash” that the thieves quickly redeem at Kohl’s locations for items that can be resold for cash or returned for gift cards.

Ransomware a Threat to Cloud Services, Too

January 14, 2016

Ransomware — malicious software that encrypts the victim’s files and holds them hostage unless and until the victim pays a ransom in Bitcoin — has emerged as a potent and increasingly common threat online. But many Internet users are unaware that ransomware also can just as easily seize control over files stored on cloud services.

A Look Inside Cybercriminal Call Centers

January 11, 2016

Crooks who make a living via identity theft schemes, dating scams and other con games often run into trouble when presented with a phone-based challenge that requires them to demonstrate mastery of a language they don’t speak fluently. Enter the criminal call center, which allows scammers to outsource those calls to multi-lingual men and women who can be hired to close the deal.

The Role of Phony Returns in Gift Card Fraud

December 10, 2015

On any given day, there are thousands of gift cards from top retailers for sale online that can be had for a fraction of their face value. Some of these are exactly what they appear to be: legitimate gift cards sold through third-party sites that specialize in reselling used or unwanted cards. But many discounted gift cards for sale online are in fact the product of merchandise return fraud, meaning consumers who purchase them unwittingly help thieves rob the stores that issued the cards.

When Undercover Credit Card Buys Go Bad

December 7, 2015

I recently heard from a source in law enforcement who had a peculiar problem. The source investigates cybercrime, and he was reaching out for advice after trying but failing to conduct undercover buys of stolen credit cards from a well-known underground card market. Turns out, the cybercrime bazaar’s own security system triggered a “pig alert” and brazenly flagged the fed’s transactions as an undercover purchase placed by a law enforcement officer.