Tag Archives: U.S. Federal Trade Commission

When Your Used Car is a Little Too ‘Mobile’

February 5, 2020

Many modern vehicles let owners use the Internet or a mobile device to control the car’s locks, track location and performance data,¬†and start the engine. But who exactly owns that control is not always clear when these smart cars are sold or leased anew. Here’s the story of one former electric vehicle owner who discovered he could still gain remote, online access to his old automobile years after his lease ended.

Don’t Be Fooled by Fake Online Reviews Part II

October 19, 2015

In July I wrote about the dangers of blindly trusting online reviews, especially for high-dollar services like moving companies. That piece told the story of Full Service Van Lines, a moving company that had mostly five-star reviews online but whose owners and operators had a long history of losing or destroying their customers’ stuff and generally taking months to actually ship the damaged goods it delivered. Last week, federal regulators shut the company down.